Experience

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  Hill top business solutions

  Apr 2013 - Dec 2013

  Assistant manager

  - Developing a solid and trusting relationship between major key clients and company- Resolving key client issues and complaints- Developing a complete understanding of key account needs- Anticipating key account changes and improvements- Managing communications between key clients and internal teams- Managing account team assigned to each client- Strategic planning to improve client results- Negotiating contracts with the client and establishing a timeline of performance- Collaborating with the sales team to maximise profit by up-selling or cross-selling- Planning and presenting reports on account progress, goals- Meeting all client needs and deliverables according to proposed timelines- Analysing client data to provide customer relationship management- Expanding relationships and bringing in new clients Show less

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  Akss media productions

  Mar 2015 - now

  Creative manager

  Creative Manager of AKSS Media Productions | E-Commerce Specialist | Content Creator | Photographer | Videographer | Digital Marketing | Business Administrator | Team Leader | Brand Strategy | Problem Solver | Product Photographer | Amazon Product Photography Specilist

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  Pakistan club

  Jul 2016 - Aug 2017

  Business development executive

  - Building contacts with potential clients to create new business opportunities- Keeping prospective client database updated- Making cold calls for new business leads- Supporting in writing new business proposals- Maintaining knowledge of all services being offered of the company- Arranging meetings for senior management with prospective clients- Following company guidelines and procedures for acquisition of customers

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  Fluff up

  Oct 2016 - Dec 2019

  Social media manager

  - Developing, implementing and managing social Media strategy- Managing and overseeing Social Media Content- Measuring the success of every social media campaign- Staying up to date with latest social media best practices and technologies- Using social media Marketing tools such as Buffer

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  National college of business administration & economics

  Aug 2017 - Feb 2020

  Lead trainer

  - Developing schedule to assess training needs- Conducting employee surveys and interviews- Consulting with other trainers, managers, and leadership- Communicating training needs and online resources- Creating training strategies, initiatives, and materials- Maintaining a database of all training materials- Conducting training through new materials- Coordinating and monitoring enrolment, schedules, costs, and equipment

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  Dekoracy.pk

  Feb 2020 - Dec 2020

  Social media manager

  - Developing, implementing and managing social Media strategy- Defining most important social Media KPIs- Managing and overseeing Social Media Content- Measuring the success of every social media campaign- Staying up to date with latest social media best practices and technologies- Using social media Marketing tools such as Buffer- Working with copywriters and designers to ensure content is informative and appealing- Collaborate with Marketing, Sales and Product Development teams- Communicating with industry professionals and influencers via social media to create a strong network- Hiring and training other Resources in the team- Providing constructive feedback- Adhering to rules and regulations Show less