Experience

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  Blue label telecoms

  May 2022 - now

  Administrative officer

  Increased operational efficiency by 20% through enhanced scheduling, reporting, and data management, streamlining administrative workflows and automating routine tasks.Boosted customer satisfaction by 15% based on feedback and service ratings by providing timely and professional support while maintaining strong business relationships.Improved compliance tracking, reducing operational errors by 10% by coordinating compliance tasks and supporting warehouse operations with standardized processes..Supported marketing initiatives, generating process improvement reports that led to a 5% reduction in bottlenecks by conducting data analysis and recommending actionable changes. Show less