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Julien Montier

Julien Montier

Customer Service Representative

Followers of Julien Montier3000 followers
location of Julien MontierBasel, Basel, Switzerland

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  • Timeline

  • About me

    Salesforce director & Co-founder at Care

  • Education

    • Lycée des Glières

      2005 - 2007
      BTS Commerce International Import-Export

  • Experience

    • Gem

      Jan 2008 - Dec 2008
      Customer Service Representative

      Tier 1 support on Microsoft MSN line of product ( Messenger & Hotmail )

    • Apple

      Jan 2009 - Jul 2010
      AppleCare — Advisor, Senior Advisor

      Providing end-users, AppleCare Advisors and Apple Authorized Service Providers with my technical expertise on all Apple consumer products. Occasionally liaising with support engineering to get guidance on resolving more advanced issues.

    • Weblocal / Transcontinental

      Sept 2010 - Jul 2011
      Sales Representative

      With more than 2 million monthly unique visitors, Weblocal quickly positioned itself as a leading local search site for businesses. Now more than an online directory, Weblocal is a powerful tool helping businesses build their customer base, and a vital ally who offers integrated marketing solutions to optimize businesses’ online visibility and generate leads.

    • K2 Partnering Solutions

      May 2012 - Oct 2013
      SAP Sales associate

      K2 Partnering Solutions is the global leader in technology staffing with unparalleled expertise, market knowledge and international presence in ERP (SAP, Oracle), Enterprise Cloud (Salesforce), Analytics/Big Data, Enterprise Mobility and Social/Digital technologies.

    • Blue-infinity

      Oct 2013 - Nov 2016
      Business Development | Client Relationship | Sales | Digital Transformation

      In charge of FMCG clients at blue-infinity.Development of business on various technologies: Salesforce, SharePoint, Business Intelligence, Digital Marketing, User eXperience.Bid Management on requests for proposals, contracts negotiation, closing

    • Dimension Data

      Jan 2017 - Dec 2017
      Account Manager

      Dimension Data uses the power of technology to help organizations achieve great things in the digital era. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.5 billion, offices in 52 countries, and 31,000 employees, we deliver wherever our clients are, at every stage of their technology journey.

    • JMontier Consulting

      Jan 2018 - Jan 2024
      Salesforce SMB consultant

      Helping SMB, Non profit and Startups, upgrade and maintain their Salesforce Ecosystem.www.jmontierconsulting.com

    • Bestsmile

      Feb 2019 - Sept 2022
      Salesforce Lead

    • CARE

      Jun 2023 - now
      Salesforce Director & Co-founder

  • Licenses & Certifications