Experience

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  Koton mağazacılık

  Sept 2016 - Nov 2016

  Sales assistant
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  Amego call center

  Dec 2016 - Feb 2017

  Call center sales operator
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  The group

  Jun 2017 - Mar 2018

  Junior graphic designer and web developer

  As a junior graphic designer and web developer I developed my creativity, but also the ability to pay attention to the small details.Duties:• Creating design websites, newsletters and mobile applications in Photoshop;• Personal creations or according to specifications received from customers;• Realization of static, vector and animated web banners;• Converting templates created from PSD to HTML and CSS;• Optimize web format images and create graphical elements using CSS3 to replace them wherever possible;• Creating presentation websites with HTML5, CSS3 and JavaScript;• Website and Company Website Maintenance;• Testing websites, web / mobile applications and troubleshooting. Show less

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  Ipsos interactive services

  Mar 2018 - Feb 2023

  In this role, I was responsible for providing advanced technical support for production programming systems, optimizing processes, and resolving complex issues. My work focused on maintaining high operational standards and ensuring the efficiency and reliability of production environments.Key Responsibilities:• Provided high-level technical support for production programming systems to ensure seamless operations;• Identified, analyzed, and resolved complex technical issues related to software;• Collaborated with cross-functional teams to improve production processes and systems;• Developed scripts and automation tools to streamline workflows and increase productivity;• Monitored system performance, identified bottlenecks, and implemented solutions to enhance operational efficiency;• Mentored junior team members and supported them in resolving technical challenges.Key Achievements:• Optimized production workflows, resulting in a 20% increase in overall efficiency. Technologies and Skills:• Programming Languages: SPSS Dimension and Askia;• Monitoring and Debugging: IBM SPSS Data Collection / SPSS Dimensions. Show less The purpose of the QA team is to test and ensure the quality of the projects we deliver to clients. As the manager of this team I am responsible for managing it to deliver excellent results and achieve the highest KPI's in order to develop the IIS business. I was actively involved and developed one of the company's redesign processes.Duties:• Scheduling workloads to meet priorities and targets;• Setting recruitment, appraisal and line management processes;• Implementing business procedures;• Organizing staff schedules;• Ensuring that company goals are met in a timely fashion by the efficient and effective management of personnel and resources;• Working with other department heads;• Involved in the recruitment and mentoring of new staff;• Delegating responsibilities;• Undertaking staff performance reviews;• Establishing the businesses objectives. Show less As a standard SW/QA at IIS, I was responsible for the same tasks as at the level of associates only as for projects with higher difficulty level and finding innovative ideas to fulfill and improve the quality of the projects delivered by me but also by the team of which I was a part.Duties:• Programming questionnaires using the Dimensions system along with minimal knowledge of algorithms, HTML, CSS and JavaScript as SW;• Testing questionnaires using the Dimensions system and verifying the database using minimal knowledge of SQL as QA;• Involved in the mentoring of new staff;• Creating plans and finding innovative ideas for business development. Show less

  • Senior Production Programming Support Specialist

    Aug 2021 - Feb 2023

  • Quality Assurance Manager

    Sept 2019 - Aug 2021

  • Standard Scriptwriter and Quality Assurance Specialist

    Mar 2019 - Sept 2019

  • Associate Scriptwriter and Quality Assurance Specialist

    Mar 2018 - Mar 2019
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  Ing

  Feb 2023 - now

  Qa engineer

  As a QA Engineer in a banking environment, I was responsible for ensuring the quality, reliability, and compliance of financial applications and systems. My role involved developing test strategies, identifying potential risks, and ensuring seamless user experiences through rigorous testing practices.Key Responsibilities:• Designed, implemented, and executed comprehensive test plans and test cases for core banking systems;• Conducted functional, regression and integration for financial applications;• Collaborated closely with developers, business analysts, and product owners to ensure requirements were met and potential issues were addressed early in the development cycle;• Ensured compliance with banking regulations and security standards throughout the testing process;• Automated repetitive test cases using tools such as SpecFlow reducing manual testing efforts by 50%;• Identified, documented, and tracked defects using Azure DevOps, ensuring timely resolution and minimal impact on production;• Participated in UAT (User Acceptance Testing) to support business teams in validating key banking workflows.Key Achievements:• Improved the testing efficiency by automating the test cases, significantly reducing time-to-market for new features;• Played a key role in identifying critical defects early, preventing potential production incidents and ensuring a seamless user experience.Technologies and Skills:• Testing Tools: SpecFlow;• Bug Tracking: Azure DevOps;• Programming and database management: C#, Java, SQL;• Methodologies: Agile and Scrum. Show less