Experience

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  Smc insurance brokers pvt ltd

  Jun 2017 - Dec 2018

  Relationship manager

  • Contacting with the agents those who are already working in market and explaining the sales procedure to the agents, getting the necessary approvals from upper management & sending necessary correspondence regarding the same.• Sending payment link, reminders and ensuring timely payments, following it up with the customers. • Preparation of various documents like previous year policy, registration certificate and current year policy as well as NCB status.• Coordinating with legal, technical, sales & marketing, Finance & Account department for necessary interrelationship.• Resolving customer grievances claims through phone, e-mails, written communication (letters) and personal meetings by coordinating with various departments such as Legal, Accounts etc.• Responsible for generating MIS pre- and post-sales activities and reporting to the management with crucial information analysis.• Prepare charts, slides as per client’s requests using Master Data. Show less

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  Jindal intellicom (client: zomato)

  Dec 2018 - Jun 2020

  Senior business executive

  • Handled entire after sales activities related to refund, late issue, wrong order, and hygiene• Communicated with rider or delivery boy for concern issues and helped resolving them• Fulfilling customer requirements of food related issues and coordination within Operations Manager for for customer grievances• Responsible for both Inbound and Outbound Customer Query calls and Chats• Inter-departmental coordination with the responsible executives, authorities for managing day-to-day activities as well as interacted with Restaurants as well as when required client.• Performed well as an Individual Performer also with ability to organize and prioritize the tasks with minimal supervision Show less

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  Indusind bank

  Mar 2021 - Feb 2022

  Assistant manager business development

  •Developing growth strategies and plans.•Managing and retaining relationships with existing clients.•Increasing client base.•Having an in-depth knowledge of business products and value proposition.•Identifying and mapping business strengths and customer needs.•Researching business opportunities and viable income streams.•Following industry trends locally and internationally.•Drafting and reviewing contracts.•Reporting on successes and areas needing improvements.

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  Axis bank

  Mar 2022 - now

  Assistant manager

  •Savings Accounts.•Current Accounts.•Term Deposits.•Debit / Credit Cards.•IPG Products (Life Insurance / General Insurance / Mutual.•Fund / Retail Asset Products / Online Trading).•Responsible for achieving monthly sales targets•To fulfill KYC & Compliance norms.•To reach out to High Net-worth Individuals.•To increase the customer base by developing business relationships with current customers.