Experience

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  Idbi federal life insurance co. ltd

  May 2019 - Jun 2019

  Customer representative intern

  - Met customer call guidelines for service levels, handle time and productivity.- Provided primary customer support to internal and external customers.- Answered product and service questions, suggesting other offerings to attract potential customers.- Offered advice and assistance to customers, paying attention to special needs or wants.- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer - needs and resolving concerns.

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  Hipstersg india private limited

  May 2022 - Aug 2022

  Finance, accounting and hr intern

  - Filing TDS (Tax Deducted at Source) returns.- Filing GST (Goods and Services Tax) returns.- Utilizing Zoho Books for maintaining financial records and generating financial statements.- Utilizing Zoho People for maintaining employee records and handling HR-related tasks.- Utilizing Zoho Payroll for processing payroll and handling employee compensation and benefits.- Assisting with budget preparation and financial forecasting.- Assisting with month-end and year-end closing processes.- Assisting with internal and external audits.- Assisting with compliance with applicable laws and regulations.- Assisting in maintaining proper documentation and records for financial and HR-related tasks.- Assisting with any other financial, accounting or HR-related tasks as assigned by the manager.- Filing of Income Tax Return. Show less

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  Niyogin

  Aug 2023 - Apr 2024

  Sales manager