Experience

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  The ministry of health malaysia

  Sept 2010 - Apr 2013

  Hospital pharmacist

  • Delivered clinical pharmacy services, supporting medical teams in medication reviews and patient education.

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  Alpro pharmacy

  Jan 2012 - Apr 2013

  Locum pharmacist
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  Watsons singapore

  Apr 2013 - Aug 2017

  Pharmacist

  • Managed operations for a top-performing store, achieving inventory optimization to reduce wastage and boost sales.• Led the Intermediate Long-Term Care (ILTC) portfolio, enhancing services for elderly and chronic care patients.• Mentored pharmacy students as the Chief Preceptor for NUS Pharmacy Clinical Training.• Played a key role in new store openings, overseeing setup and operational readiness.

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  Website

  Aug 2015 - Jul 2022

  Editorial pharmacist

  • Maintained and updated content for the Singapore Drug Database (www.pharmfair.com), ensuring compliance with HSA regulations, HON certified.

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  Alps pte. ltd.

  Sept 2017 - May 2021

  Senior pharmacist

  • Led critical drug supply chain operations during crises, including drug recalls, supply disruptions, and the COVID-19 pandemic, ensuring zero interruptions in patient care.• Established forecasting workflows using MOH guidelines and historical data, improving demand accuracy.• Optimized inventory through ABC analysis, maximizing storage utilization and reducing holding costs.• Acted as the primary liaison with MOH for national emergency preparedness, supporting ICU ramp-ups during peak demand. Show less

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  Khoo teck puat hospital

  May 2021 - now

  Senior operations manager

  • Spearheaded inpatient capacity planning to reduce bed wait times, optimize resource utilization, and enhance patient satisfaction.• Directed infrastructure, IT enhancement, and medical device replacement projects, improving operational efficiency and patient care.• Implemented strategies to manage patient flow, reducing average length of stay and supporting seamless patient discharge.• Provided data-driven insights to oversee hospital P&L for inpatient services, achieving alignment with organizational goals. Show less