Peter Hunt MCMI ChMC

Experience

• 

  Argos

  Sept 2010 - Jan 2011

  Customer Sales Assistant

  • Handling cash and dealing with customers at both till and collection point.• Picking orders, preparing batches and setting reservations ready for collection.• Maintaining stock deliveries, including; receiving orders onto stock inventory, replenishing warehouse stock levels and returning damaged goods.

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  Blockbuster

  Jan 2011 - Sept 2013

  Customer Sales Representative/Manager on Duty

  • Store & safe key holder trained on opening and closing duties, including; preparing store for daily operations, checking store standards consistency and communicating daily information across all members of staff.• A wide range of customer service experience, including; an emphasis on upselling and increasing basket spend, communicating current promotions and suitably dealing with unsatisfied customers. Furthermore, Conducting daily call lists to customers, making them aware of outstanding late fees and offering solutions and promotions, to benefit both the customer and the business itself.• Responsible for store banking - Cashing up multiple till systems, preparing cash and corresponding banking books, and transportation of cash to banking branch.• Recruitment of new team members including; conducting interviews and holding shop floor trial days, training the new staff, assessing progress and undertaking performance reviews.• Monitoring stock control by conducting regular inventory checks of all shop areas, receiving daily deliveries onto inventory from multiple vendors and preparing stock for delivery to other stores.• Created/edited staff Rota’s and organized sick/holiday cover when necessary, thus improving my managerial ability by controlling employee work patterns, to create the most appropriate and effective skill set combinations.• Developed an expansive range of product knowledge in order to advise, benefit and educate both customers and employees of various stores. Show less

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  Pera Consulting

  Aug 2015 - Apr 2016

  Business Assistant

  • Working as an Analyst Assistant creating, updating and delivering multiple Management Information (MI) performance reports to senior managers and directors. Program reports included BGS, F4N, WRGN, Jumpstart and GROW Offshore.• Self-delivery of individually created material to on-site clients, supporting field staff with LEP work packages.• Lead Administrator for all Jumpstart related activity and responsible for the creation of associated MI. Role involved receiving and processing all Pera Consulting generated referral forms, and communicating feedback to our field staff.• Managing all Expert Registration Portal related issues from external experts, consultants and coaches. Ensuring all details and documentation were coherent and further communicating any discrepancies. • Reconciling and cleansing data generated from CRM systems for use in mass marketing campaigns and to identify potential market opportunities. Show less

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  IBM

  Aug 2017 - Aug 2022

  Senior Business AnalystAccount-Level Commercial Manager for one of the largest Elite UKI Accounts. Operations and Commercial Delivery Service Line

  • Senior Consultant - Financial Transformation

    Oct 2020 - Aug 2022

  • Consultant

    Sept 2018 - Oct 2020

  • Graduate Business Consultant

    Aug 2017 - Sept 2018
• 

  MHP – A Porsche Company

  Sept 2022 - now

  Customer Experience (CX) CIO Advisory Service Unit[2022 - Present] - Supporting the UNECE 155/156 Cyber Security certification Programme at Britain's premium manufacturer of luxury cars and SUV's.- Workstream owner for Programme internal communications and awareness.

  • Manager

    Jul 2024 - now

  • Senior Consultant

    Sept 2022 - Jul 2024