Rogue Shindler

Experience

• 

  Elsevier

  Oct 2011 - Jan 2024

  · Designed and supervised implementation of a bulk upload tool to allow files being uploaded to multiple destinations to be directed to their destination based on file naming convention, reducing active attention time required by managing users by 83% on an average book (more for longer books).· Cultivated years-long relationships with power users across all work groups to stay current with their system needs, resulting in a 92% approval rating with project management users. · Collaborated with customers to develop single screen submission page, reducing submission time for authors by 28% by reducing the number of locations they were required to visit.· Devised a series of parameters to identify unused projects not removed by their managers and automatically archive them, increasing available system resources and reporting accuracy by 12%. · Implemented data import cross-system database, eliminating duplication of projects, reducing extraneous projects by 17% and increasing cross-system data integrity by 63%.· Designed and managed implementation of a reminder scheduling system (with flexible template messages) triggered at customizable periods before or after a relative deadline for each user, reducing time spent by project managers on chase reminders by 73%. · Suggested and created direct project creation page for managing users, eliminating 93% wait time and 100% of duplicated effort during project creation process.· Prompted the creation of a series of uptime fail-safe checks for a system with periodic outages, resulting in an ongoing 7+ year streak of no unplanned downtime.

  • Product Manager II

    Dec 2021 - Jan 2024

  • Product and Process Manager

    Aug 2020 - Dec 2021

  • Application Manager II

    Sept 2015 - Aug 2020

  • EMSS Service Manager

    Oct 2011 - Sept 2015