Zixiong Wei

Experience

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  CMU Human-Computer Interaction Institute

  May 2022 - Dec 2022

  • Game Design Research Assistant

    Sept 2022 - Dec 2022

  • Game Design Research Assistant

    May 2022 - Aug 2022
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  TANG UX

  Jun 2023 - Aug 2023

  User Experience Researcher

  - Collaborated with a leading kitchen appliance brand to derive actionable user experience insights, informing service design solutions.- Recruited participants and facilitated 25 contextual inquiries, alternating between guiding sessions and documenting findings.- Analyzed research insights from 15 selected participants, created detailed personas, identified user clusters, and mapped in-depth user journeys.- Helped design quantitative research surveys by establishing clear criteria and defining categorical quotas. Show less

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  DataMesh

  Sept 2023 - May 2024

  User Experience Designer

  - Led the design and enhancement of new features for a SaaS platform offering integrated digital twin solutions for industry clients; reduced the frequencies of client-reported usability issues.- Hosted heuristic evaluations for 6 mobile and desktop apps; led the initiative to redesign the apps and enhance the full digital twin management workflow, including layout creation, scene setup, and AR on-site viewing.- Independently designed a custom AI Chatbot mobile application tailored to specific client needs. - Streamlined sales-related client experiences by automating product trials, payments, and customer support processes, cutting the sales team's workload on related tasks. Show less