Sachin Temkar

Experience

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  Vee Cyber Cafe

  Oct 2000 - Jun 2007

  IT Co-ordinator

  Handling the technical issues related Desktops.To Maintain the Systems & to solve the problems (Trouble Shooting).To attend to the Customers and Provide Service.To keep the Daily Accounts. Assembling, Maintenance & Troubleshooting for client Computers.

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  Choice Solutions Limited

  Aug 2007 - Feb 2008

  Desktop Support Engineer

  Site: Accenture Services Pvt. LtdJob Responsibility:Handling the technical issues with Desktops and Networking. Handling the technical issues related Symantec Antivirus.Upgrading application software in all Laptops and Desktops.Carrying out Daily Activity and giving updating to Team Leader

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  Sky Industries Limited

  Jun 2008 - Dec 2008

  Trainee – Network Support Officer

  Handling the technical issues related to Desktops, Laptops and Servers.Providing support for Networking Related Issues. Creating & Managing User A/Cs and Group Policies.Configuration of DNS & DHCP. Installation & Configuration of Network Printers & Scanners.Assigning Rights & Permissions on the Shared and Network Folders.Attending daily Desktop calls including installation & configuration of software.Maintaining and Handling of Sites Assets as per Company Policy.Carrying Out Daily Activity Task. Show less

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  Choice Solutions Limited

  Dec 2008 - Mar 2015

  Service Delivery In charge – Western Region

  Job Responsibility:Management of an IT Service Delivery Team for clients and responsible for career development and appraisals.Manage the performance of services to clients as per the contract and ensure that Service Levels are achieved.To manage the IT Service Delivery team & responsible for service desk, desktop support and application support.Attend client service review meetings; areas covered will include performance reports, service improvements, quality and processes.To build services relationships with clients.Experience of managing suppliers in outsourcing contracts.Take the Daily report for all the clients’ site engineer. Show less

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  CodeKrackers

  May 2015 - Aug 2017

  Senior Executive – IT Team

  Handling the Technical Issues related to Servers, Network, Desktops and Laptops via Telephonic or Remotely.Inventory and Asset Management of IT equipment.Share Reports with Management and Clients.Vendor Management Service.Interacting with application system owners in other departments of the organization as well as with the application vendors.Planning and implementation of new ESXi servers and managing using vCenter 4.0 Installing and Configuring VMware Tools Creating and Modifying Virtual Guest Machines Deploying VM's by using templates. Maintaining Daily Backup of Servers.Managing User Account and Group Policies.Managing and Implementation of Antivirus on Servers and client workstations.Assigning Rights & Permissions on the Shared and Network Folders.Handling and Troubleshooting of VPN Related Issues. Show less

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  Duff & Phelps

  Nov 2017 - Mar 2021

  Duff & Phelps rebranded as Kroll

  • Lead Service Desk, Technology

    Mar 2021 - Mar 2021

  • Senior Associate Technology

    Mar 2020 - Mar 2021

  • Technology Analyst

    Nov 2017 - Feb 2020
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  Kroll

  Feb 2021 - now

  Lead Service Desk, Technology

  Duff & Phelps rebranded as Kroll in February 2021