Tim Gillotte

Experience

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  BioPay

  Dec 2002 - Apr 2005

  Quality Assurance Specalist

  Tim supported multiple product design and development efforts by applying his attention to detail and superior communication skills. He was critical in testing and deployment activities for projects ranging in size from small local initiatives to international deployments.· Validated and verified multiple products through the testing life cycle.· Created, updated, and executed test cases.· Deployed initial pilot deployments prior to global distribution

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  Argon ST

  Apr 2005 - Mar 2007

  Quality Assurance Specialist

  Tim built a system, verified its functionality, and ran through several levels of testing including a field acceptance test for customers.· Gathered user requirements, then vetted them with senior members of leadership· Tracked testing activities to ensure they were performed correctly and within the appropriate time· Solicited feedback from the user community to ensure functionality met their needs

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  XTec Incorporated

  Apr 2007 - Jun 2016

  Senior Implementation Specialist - QA Lead

  SENIOR IMPLEMENTATION SPECIALIST – QA LEAD, 2010 - 2016 · Fully responsible for all aspects of the testing and deployment of new products.· Continues the functions as the Quality Assurance, End User Documentation, and Training Leads.· Oversees and executes the implementation tasks for as many as 5 separate deployments at a time.· Performs the initial deployments for all new customers as well as major enhancements.· Creates risk mitigation reports for all releases of weighted severity to determine the desired implementation point.· Prioritizes outstanding engineering requests to implement customers' needs.· Supports various levels of tier 1-3 issues through resolution on a daily basis.· Established an internal database of more than 20,000 items to track technical support, and inventory management, and other applicable customer and performance information.· Evaluates innovations in business practices and emerging technologies within the field to identify gaps in XTec offerings, develop new solutions, and leverage XTec resources to provide improved service· Trained and managed a staff of over 10 experts to support deployment on-site. TECHNICAL LEAD - PROGRAM MANAGEMENT SUPPORT 2009 - 2010· Translated multiple customers' needs into legible system requirements with a focus on a commercial off the shelf solution.· Functioned as the Program Manager/Acting Program Manager for various periods of times for the DHS, Smithsonian Institution, Broadcasting Board of Governors (BBG), and National Science Foundation (NSF), projects throughout the entire Software Development Life Cycle.· Provided Subject Matter Expertise to 25 different Agencies.· Coordinated demonstrations and training of our solutions to current and future customers.Additional Roles:TECHNICAL LEAD - PROGRAM MANAGEMENT SUPPORT 2009 - 2010 QA TEST LEAD, XTEC INCORPORATED, 2008 - 2009BUSINESS ANALYST/INSTALLER AND TRAINER, 2007 - 2008 Show less

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  Reinventing Geospatial, Inc (RGi)

  Jul 2009 - Mar 2023

  Vice President Board of Directors

  Available Jobs: https://jobs.lever.co/rgi/

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  DHA Group, Inc.

  Jun 2016 - Oct 2018

  Application Development Manager

  · Creates schedules and oversees the progress for multiple on-going releases (2-6 per month).· Performs the regression and system testing functions as the Test Lead, previously handled by an external testing team.· Provides manual testing of all development work in the Development, Integration Test, UAT, and Production environments.· Conducts planning, brainstorming, status, testing, weekly touch-point, and retrospective meetings.· Communicates the monthly status report, on-going release progress, and release planning sessions. Show less

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  Dignari, LLC

  Oct 2018 - Oct 2024

  Senior Program Manager

  -Supports the entire SDLC for self-service applications https://idco.dmdc.osd.mil/idco- IDCO was a 2024 Service to the Citizen Awards winner for their USID GPO implementation.-Analyzes multiple solutions and customizes the requirements to best meet the customer’s needs-Prioritizes multiple on-going releases-Manages a team of 14 across 4 teams

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  Self-employed

  Oct 2024 - now

  Senior Program Manager

  -Supports the entire SDLC for self-service applications https://idco.dmdc.osd.mil/idco- IDCO was a 2024 Service to the Citizen Awards winner for their USID GPO implementation.-Analyzes multiple solutions and customizes the requirements to best meet the customer’s needs-Prioritizes multiple on-going releases