Ashok Gurumurthy

Experience

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  Infosys

  Jul 2000 - Jan 2003

  Senior Systems Analyst

  Responsible to lead, design and development of an application development project for one of Infosys’s largest financial sector client. Support of design of product release management of Infosys core banking product as part of the Banking Business UnitPeriodic analysis of external client feedback and identifying actions working closely with senior management on client satisfaction for Infosys core financial products.

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  IBM Global Services

  Jan 2003 - Apr 2004

  Program Manager

  Program management in the areas of Application development and Process Improvement. Part of Core team Implemented CMMI Level 5 Program at IBM Global Services India delivery center.Successfully Integrated IBM Application Management framework with PWC's Application Management Framework after IBM’s acquisition of PWC.Conduced successful programs to drive Organizational innovation towards Application development and management.

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  Hewlett Packard Enterprise

  Apr 2004 - Dec 2016

  Responsible for leading change in large Business transformation program as part of HPE's turn around for Enterprise Services business. Strategized and executed multi facet transformation program to drive adoption for 120,000 employees HP Services organization to drive profitable growth.Led change management / transformation program in driving the way HP enterprise accounts review their P&L for identifying improvement opportunities to drive profitability and growthLed Transformation initiative by connecting the business value of various analytical Instrumentation solutions including setting up the right financial structure to manage the overall business. Show less P&L Responsibility with growth - General Management responsibility with P&L of upto $100M annually providing technology services to fortune 100 companies responsible for growth, client relationship, delivery management and client satisfaction.Led global teams delivering IT services covering IT Strategy, Business Architecture, Application management, Process Improvement, Technology innovation & Program Management.Defined and Institutionalized various improvements in effectively managing customers’ IT Portfolio covering 150 Projects per year.Instrumental in design and setting up a “Software Delivery Center” organization for the client.Defined and institutionalized an operating model for the Integration Management team to work efficiently with global suppliers in a multi supplier environment. Show less

  • Director - Client Management (Strategy & Transformation)

    Aug 2012 - Dec 2016

  • Global Client Executive

    Apr 2008 - Aug 2012

  • Client Program Manager - Consulting & Integration (Client Engagement)

    Apr 2004 - Apr 2008
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  NTT Ltd.

  Jan 2017 - Sept 2023

  Vice President & Americas Client Success Leader

  Responsible for Revenue, profitability & client satisfaction for Install base business for Americas Managed Services & Cloud BU. Driving Adopt, Expand & Renew for 200+ clients across Americas. Managing a team of Client Success Executives across Americas.

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  Technology Services Industry Association (TSIA)

  Sept 2019 - Sept 2021

  Advisory Board - Service Revenue Generation
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  Slalom

  Oct 2023 - now

  Managing Director - Slalom build

  Responsible for Build / Product engineering teams. Working with clients to build better future through technology.