Chara F.

Chara F.

German Teacher

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location of Chara F.Greece

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  • Timeline

  • About me

    Customer Service Solutions Manager

  • Education

    • Deutsche Schule Athen DSA

      -
      Abitur in German, in English, in Latin
    • National Kapodestrian University of Athens, School of Law, Economics & Political Sciences

      2000 - 2008
      Law Degree Law

      Specialized in public and constitutional Law

    • LMU Munich

      -
      Law
    • Ethnikon kai Kapodistriakon Panepistimion Athinon

      2017 - 2017
      Marketing & Branding

      Marketing● Lifecycle of a product and Innovation● Promotion● Distribution channels● PricingBranding● Basic Principles of Branding● Strategical Branding

    • Ethnikon kai Kapodistriakon Panepistimion Athinon

      2017 - 2017
      Advanced Project Management - Professional Education

      ● Project Orientation as a management strategy● Managing Projects: Methods for the project start sub-process● Managing Projects: Methods for the next project start sub-processes● Social Competence in project management● Managing project-oriented Organizations

  • Experience

    • Private School "Andrianopoulou - Aggelopoulou"

      Sept 1999 - Jun 2001
      German Teacher

      ● Teaching German at beginner levels● Preparation of course materials for beginner levels● Preparation for the examination of the Goethe Institute (Grundstufe) as well as for the Greek Ministry of Education

    • German School "Γερμανικο Φροντιστηριο" Dimitrios Spinos

      Apr 2001 - Jul 2007
      German Teacher

      ● Teaching German at all levels● Preparation of course materials for all levels● Preparation for the examination of the Goethe Institute (Grundstufe, Mittelstufe, Kleines & Grosses Sprachdiplom) as well as for the Greek Ministry of Education

    • Bayer

      Jul 2008 - now

      ● Involved in end-to-end planning of an event (planning, negotiating and execution of events) in close cooperation with Event Owner. Providing guidance, assistance, professional solutions on activities and providing counseling on cost saving. Debriefing and providing recommendations based on feedback and observations.● Monitoring third-party event agency activities. Safeguard compliance and quality of services. Ensure deadlines are met● Event Supplier selection according to event objectives and Procurement guidelines. Manage third party event agencies within centralized sourcing and contracting program. Third party event agency managing by reviewing contracts to ensure best price and terms. Cooperation with Legal and/ or Compliance Department. Coordinating event agency in reconciliation of expenditures and budget management. Monitoring and evaluating third-party event agency's planners on-site performance. ● Ensuring HCP and HCO data accuracy to local HealthCare Authorities and respecting set timetables . Ensuring the provision of correct data for Transfer-of-value reporting.● Exchanging constantly with local Process Owner, liaising with Global Event Management and participating in event related training / webinars to deepen the knowledge and get familiar with new features of the event enablers cvent, myEvents Show less ● End-to-end planning of an event (planning, negotiating and execution of events) with Event Owner cooperation and providing guidance, assistance, professional solutions on activities and providing counseling on cost saving. Debriefing and providing recommendations based on feedback and observations.● Monitoring third-party event agency activities. Safeguard compliance and quality of services. ● Event Supplier selection according to event objectives and Procurement guidelines. Third party event agency managing by reviewing contracts to ensure best price and terms. Cooperation with Legal and/ or Compliance Department. Coordinating event agency in reconciliation of expenditures and budget management. Monitoring and evaluating third-party event agency's planners on-site performance. ● Ensuring HCP and HCO data accuracy to local HealthCare Authorities and respecting set timetables . Ensuring the provision of correct data for Transfer-of-value reporting.● Exchanging constantly with local Process Owner, liaising with Global Event Management and participating in event related training / webinars to deepen the knowledge and get familiar with new features of the event enablers cvent, myEvents Show less ● Effectively coordinating and organizing events requested by Event Owners, maintaining record of events and providing reports to related parties. Coordinate events on site● Monitoring all travel agencies and cooperating with them on organizing all aspects of an event. Preparing RfI for group events. Evaluating of event service quality and debriefing with Stakeholders● Checking that all requests and offers are aligned with EOF's and SfEE's regulations. Managing all Crystal processes and requirements and ensuring the provision of correct data for Transfer-of-value reporting.● Monitoring of canteen provider, negotiation of prices and optimizing the pre-set menus offered. Optimizing preferred restaurant's list by constantly updating the data included in the list. Being the point of reference for all canteen and restaurant issues● Handling of VMD (Vendor Master Data) for new and existing suppliers within my area of responsibility● Providing effective issue management in the area of Business Travel and facilitating access to important travel info Show less ● Handling of all international requests from negotiation to debriefing, handling of media events, restaurant reservations, catering related requests, promotional events and communicating of potentially incompliant activities● Preparation of frame contracts closed within my area of responsibility and RFIs / RFQs● Using Procurement tools for mapping of projects / tracking savings (Protrack) , for checking 3rd parties (Compass), for vendor creation (MDG) and for e-auctions / RFIs / RFQs (P4U)● Permanent reviewing of the travel market for new hotels, new services and identification of improvement potentials regarding travel spend● ABC analysis of internal customers and suppliers Show less

      • Customer Service Solutions Manager

        Oct 2024 - now
      • Event Consultant

        Sept 2021 - Oct 2024
      • Event Planner

        Jan 2018 - Sept 2021
      • Event & Congress Purchaser

        Oct 2014 - Jan 2018
      • Buyer

        Apr 2010 - Oct 2014
      • Marketing & Sales Assistant

        Jul 2008 - Mar 2010
  • Licenses & Certifications

    • Project Management Foundations: Budgets

      LinkedIn
      Jul 2023
      View certificate certificate
    • Cvent Event Management Advanced

      Cvent
      Dec 2020
    • Cvent Mobile Event App

      Cvent
      Feb 2021
    • Cvent Hybrid Events Certification

      Cvent
      Jun 2024
    • Virtual Events Certification

      Cvent
      Feb 2021
    • Cvent Event Marketing Strategy Certification

      Cvent
      Nov 2021