Paul Wallash

Experience

• 

  Hyperflex Wetsuits

  Apr 2008 - May 2010

  Territory Manager

  Executed customer service, account management, and technical supportManaged inside sales and account acquisition, along with facilitating advertising strategiesOrganized national surf team to promote and market Hyperflex productsCollaborated with the Brand Manager to develop new products, ensure quality control, and conduct product testing

• 

  Vertical Pharmaceuticals

  Jun 2010 - Dec 2010

  Sales Representative

  * Responsible for driving sales and penetration in the Philadelphia metro area * Educated Doctors, Pharmacists, and staff on Vertical’s products, services, benefits and features * Assessed facility and patient needs and build rapport through weekly calls * Coordinated efforts with territory partners in a team environment

• 

  Geex

  Sept 2011 - Nov 2011

  PC Technician

  * Troubleshoot both hardware and software issues * Repaired laptops and desktops computers * Virus removal and detection

• 

  Fox Rehabilitation

  Nov 2011 - Jun 2013

  Help Desk Technician

  * Provide Level II support for more than 1,000 employees including executive team * Create, manage, and deploy desktop, laptop, and tablet images using WDS * Administer EHR training for end users and supervise EHR support team * Maintain support documentation

• 

  Rowan University

  Jun 2013 - Jun 2015

  • Provide Level II support for faculty, staff and students• Documenting solutions to common support requests and new procedures• Configure PCs and MACs with Rowan OS images• Resolve complex PC, and MAC issues• Consulting with other technical staff to resolve complex problems• Hardware replacement and network printer installation• Manage student workers to resolve residential networking issues on campus• Assist in implementing a PC replacement cycle for faculty and staff• Escalating requests to appropriate Network and System Services personnel عرض أقل

  • IRT Field Technician

    Sept 2014 - Jun 2015

  • Support Desk Analyst

    Jun 2013 - Sept 2014
• 

  Endpoint Clinical

  Jun 2015 - now

  Act as expert on project configuration, ensuring that all configurations are completed per requirements. Work primarily with Development and collaboratively with Project Management resources to devise/implement project-specific functionality not configured by the in-house tool.Build effective partnerships with other internal teams to ensure project completion through all phases of the development process. Act as subject matter expert on client clinical study protocol and the transfer of study requirements into the endpoint PULSE platform. عرض أقل

  • Senior Design Manager

    May 2021 - now

  • Design Manager

    Jun 2015 - now