George Sleiman

Experience

• 

  Rabba Fine Foods

  Jan 2015 - Jun 2018

  Store Manager

  - Led daily store operations, managing a team of 15 employees, ensuring excellent customer service, and maintaining high standards of cleanliness and safety. - Developed and implemented sales strategies to increase revenue by 40%, including promotional events, product placements, and pricing adjustments. - Analyzed sales data and customer trends to optimize product selection, inventory levels, and purchasing strategies, reducing waste and improving profitability. - Managed store budget and financials, including payroll, expenses, and profit margins, ensuring compliance with company policies and maximizing cost efficiency. - Conducted regular training for staff on customer service, store policies, and operational procedures, resulting in improved employee performance and retention. Show less

• 

  Best Buy

  Aug 2016 - Dec 2016

  Sales Associate

  • Ensure high levels of customer satisfaction through excellent sales service• Consistently exceeded quarterly sales goals• Build productive trust relationships with customers• Go “Extra Mile” to drive sales• Team up with co-workers to ensure proper customer service

• 

  TD

  Jul 2017 - May 2022

  - Provided personalized financial solutions to a diverse client base, advising on products such as investments, savings plans, loans, and insurance policies.- Assessed client financial needs and goals through detailed analysis, developing tailored strategies to improve financial health and wealth management.- Analyzed and communicated market trends, helping clients make informed decisions regarding investment opportunities and risk management.- Collaborated with internal teams, including underwriters and financial advisors, to ensure seamless service delivery and resolution of complex financial issues.- Processed and approved loan applications, credit lines, and mortgage requests, contributing to a 30% growth in department revenue. Show less - Processed daily customer transactions, including deposits, withdrawals, transfers, and loan payments, while ensuring accuracy and adherence to banking regulations.- Assisted with account management, including opening new accounts, handling wire transfers, and maintaining accurate customer records.- Balanced cash drawers at the end of each shift with a 100% accuracy rate, ensuring proper documentation and compliance with internal audit standards.- Identified and mitigated potential fraud or suspicious activities, adhering to strict regulatory and security protocols (Applying KYC and KYT)- Trained new tellers on operational procedures, transaction processing, and customer service best practices. Show less

  • Financial Services Representative

    Jun 2018 - May 2022

  • Customer Service Representative

    Jul 2017 - Jun 2018
• 

  Best Buy Canada

  May 2022 - now

  - Developed and executed joint business plans in collaboration with 50+ vendors, aligning goals and strategies to drive mutual success- Built trusted relationships with vendors, leading to achieving the topposition as an account manager in terms of percentage-to-budget performance.- Negotiated favorable terms and pricing with vendors, resulting incost savings and improved profit margins.- Conducted financial analysis utilizing Excel, driving data-informed choices that exceeded profit margin target by 30%.- Managed vendor relations to ensure low product cost and healthy stock allocation- Successfully managed a portfolio of strategic vendor partners, driving business growth and client satisfaction Show less

  • Market Account Manager

    Feb 2023 - now

  • Small Business Consultant - B2B Sales

    May 2022 - Feb 2023