Melisha Chetty

Experience

• 

  Discovery Limited

  Mar 2004 - Dec 2022

  • Team lead in Finance system projects.• Drives system projects & continuous improvement.• Manage business functional requirements and relationships with key stakeholders which include product, pricing, finance business, external parties, and technical integration teams in order to meet client’s objectives, value and success measures for new features and enhancements. • Responsible for the planning, development, maintenance, and enhancement of system developments and SAP related applications.• Customizing applications from the integrated solution architecture and design, business requirements documents.• Prepares the business analysis and process redesign of system and application functions and processes.• Configures system functionality to satisfy business requirements and business process design.• Involved in High Level Design, Detailed Design, Configuration, Business process mapping, Systems integration testing & User acceptance Testing• Configuration of the component design for SAP S/4 Hana Finance Components: General Ledger/Accounts Receivable/Accounts Payables/Fixed Assets/Procurement• Integration with other applications involved Calypso, SAP PE, SAP CRM, SAP Basis.• Involved in SAP Fiori Bank account management & Workflow implementation. • Utilizes critical thinking to break down problems, evaluate solutions and make decisions.• Prepares business specifications • Tests complete component design and configure before and after the application development.• Guides configuration staff on the evaluation and impact analysis of major design options.• Guides, maintains and implements the business system development standards, methods and procedures.• Assists in the assessment and selection of suitable software packages to meet all or parts of specified requirements.• Takes a leading technical role in development projects in agile. Show less • Investigate and analyze alternative solutions and propose the best approach to meet business needs.• Develop solutions that encompass the entire system (people, process and technology).• Assist in the identification of risks and issues pertaining to the implementation of the solution requirements.• Document the impact and interactions of business process and requirements to support system development.• Assist with testing to ensure quality of the solution (Unit, functional and data testing).• Participate in quality reviews and implement corrective measures to enhance the solution.• Assist in provision of support services, maintaining documentation, user training and user acceptance testing (UAT)• Assist in deployment of solutions into production/live environments• Investigate and propose process optimization opportunities in the context of best practice and improved operational efficiency.• Monitor performance of solutions and make recommendations to improve the performance and functionality of the solution.• Identify, analyze and document business requirements.• Assist business to articulate the benefits they wish to realize with the solution.• Analyze source systems and understand how information is stored and related based on the business processes (interviewing source system analysts /developers & architects).• Manage and prevent scope creep• Ensure that Product Requirement Specification (PRS) are documented and signed off by the business. Show less • Manage the finance operations card and vitality team.• Develop, support and motivate staff and provide others with clear direction.• Build team spirit and reconcile conflicts.• Take initiative and work under own direction.• Resolve escalated Discovery Card/Vitality queries in a professional and timely manner.• Report to the business on trends and root cause fixes.• Set and achieve measurable objectives.• Establish and review internal and joint SLA and ensure that all SLA are achieved.• Review internal working standards and ensure the highest standards are maintained.• Continuous coaching and performance management of team members.• Manage and resolve service failures.• Identify root cause fixes/enhancements and drive changes in the relevant areas.• Liaise with all business areas to maintain optimal process flows and efficiency.• Chair recurring meetings to discuss service failures.• Daily, weekly and monthly reporting to management on root cause analysis and trends.• Strive for excellence in satisfying internal and external clients. Show less

  • SAP Senior Finance Functional Analyst

    Nov 2017 - Dec 2022

  • Finance Business Systems Analyst

    Mar 2015 - Oct 2017

  • Team Leader Finance Operations

    Mar 2004 - Feb 2015
• 

  Foodstuffs North Island Limited

  May 2023 - now

  SAP Finance Team & Delivery Lead

  • Manage a team of SAP Finance Functional Consultants, developers, testers & support analysts.• Responsible for mentoring and guiding team in their careers, developing their technical skills and talents for consulting and building a collaborative environment that encourages teamwork, knowledge sharing and delivery excellence.• Performs resource and capacity planning, allocations and workload assignments according to delivery requirements and business priorities. • Engage with stakeholders (business, delivery squads, project teams, other IT teams, change management) on requirements, timelines, and dependencies.• Experienced in agile (Scrum) development team ways of working.• Expertise in using tools such as JIRA, Miro, Confluence . Responsible for sprint planning, backlog refinement, retrospective meetings• Project Management experience in delivery of SAP projects• Works with the SAP Technical Lead/s to help design and build robust and optimized solutions aligned with industry best practice.• Works with the Technical Lead and Solution Architect to ensure systems within the finance domain are technically maintained, functionally optimised for stability and enhanced to meet the needs of the business. Show less