Hunter Jenkins

Experience

• 

  US Army

  May 2013 - Jan 2021

  Direct daily operations and scheduling across multiple disciplines to include information technology, human resources, operations management, medical treatment, supply chain management, and legal actions.• Re-deployed 150 personnel and $30 million worth of organizational equipment from Germany to the United States successfully accomplishing all tasks required for hazardous material safety guidelines, customs inspections, and line haul/shipping requirements.• Executed the first ever combined arms training exercise for an aviation brigade headquarters and received commendable ratings for exceptional unit readiness at the U.S. Army Joint Multinational Readiness Center.• Performed complex administrative and supervisory program work as a facility manager for a U.S. Army Installation supporting 2,000 personnel and over 50 buildings. Managed $10 million worth of organizational property and budget ensuring the installation adhered to all U.S. Army requirements.• Forecasted equipment repairs and services on 77 vehicles, generators, and communications equipment valued at $15 million up to 12 months in advance resulting in a 90% operational readiness rate.• Conducted risk mitigation on over 50 training events to include weapons’ ranges, vehicle movements, medical training, and deployment operations. Organization exceeded all U.S. Army standards on evaluated risk survey metrics by an average of 10%.• Developed and led 100 personnel in the corporate fitness design and installation of $150,000+ worth of gymnasium equipment to support 2,500 personnel. Acknowledged by the brigade commander (senior executive officer) for immediately and directly improving the fitness and readiness of the organization. Show less Synchronized and managed the operations of 50 Army Rotary-Wing Aircraft and 600 personnel in a multinational joint capacity serving in some of the most complex combat environments across Afghanistan.•Planned, resourced, and supervised the execution of nearly 5,000 flights across Afghanistan; moving approximately 20,000 passengers (1,000 VIPs), and 600,000 lbs of cargo achieving 100% of organizational objectives.• Collaborated with multi-national partners to improve the architecture and user interface for the software system utilized to plan, manage, and resource all rotary-wing flights in country. Improvements decreased air mission request processing times by over 60%. This improved system is still being used in the country today.• Planned nonstandard landing zones in Afghanistan by developing risk mitigation approval briefs enabling all levels of senior directors and executives up to the NATO Resolute Commander (Four Star General) to execute 100% of requested missions with 0 loss of life during a combat deployment. Show less Led a CH-47 Heavy Lift and HH-60M Forward Support Medical Evacuation Platoon (FSMP) with 30 personnel, 4 CH-47 helicopters, 3 HH-60 helicopters, and $80 million worth of equipment.• Selected above nearly 50 peers to lead the FSMP in Afghanistan due to exceptional performance building combat readiness in aeromedical evacuation for pilots, crewmembers, and medical personnel. Organization successfully completed all of our 20+ combat rescue missions, many while under fire, and saved over 45 lives.• Significantly improved the health service support plan in Northern Afghanistan by improving our multi-national partnerships, updating standard procedures, and removing bureaucratic processes. These actions improved medical capabilities over 20-fold, and are still in use today.• Led numerous training exercises, including three rotations to the U.S. Army Joint Readiness Training Center. Operationally deployed 90 personnel, 7 helicopters, and $150 million worth of organizational equipment across the continental United States to these three exercises. Resulted in a combat readiness rating of 95%. Show less

  • Senior Manager / Commander

    Sept 2018 - Jan 2021

  • Senior Operations Manager / Operations Officer

    Feb 2018 - Sept 2018

  • Operations Manager / Platoon Leader

    Mar 2015 - Feb 2018

  • Flight School / Basic Officer Leader Course / Student

    May 2013 - Feb 2015
• 

  Amazon

  Jan 2021 - now

  • Led the transformation of a 1.5M sqft Traditional Sort Fulfillment Center into a Reverse Logistics Site. Orchestrated the hiring and training of 28 leaders and 877 associates within a 3-month timeframe, ensuring seamless business conversion.• Achieved a 57.35% reduction in annualized labor costs, saving $45.3M over 2 years. Spearheaded the design and execution of a multi-phased site retrofit, implementing numerous continuous improvement and lean projects.• Collaborated with global customer fulfillment teams to pilot an innovative inventory placement project using machine learning and order history. The initiative demonstrated $9.35M in site savings and $102.54M network-wide annually, leading to a $15M CAPEX project approval and planned network-wide implementation in 2025-2026.• Spearheaded the conceptual design, tech team collaboration, and pilot implementation of an automated tote routing system, integrating the customer returns interface (T-Rex) with Amazon Warehouse Control Service (AWCS). This innovation streamlines operations and lays the foundation for Next Generation Returns Centers, projecting $21M in annual VCPU savings, 47% reduction in ergonomic risk by reducing 32% of total labor hours (11.6M hours) previously allocated to indirect tasks in the ReLo network, significantly enhancing operational efficiency.• Championed the site's People Pillar, driving cultural initiatives that resulted in record-high Leadership Behavior Index (LBI), Job Satisfaction, and Manager Skills scores. Reduced site attrition by 51.9% year-over-year. Revitalized employee engagement programs, increasing volunteer hours from 76 to 1,239 (1,530% improvement YoY)• Standardized the GEMBA process across 48 RELO sites in North America. Led a cross-functional team to audit processes, capture best practices, and develop a network-wide Standard Operating Procedure (SOP). Integrated the new standard into network benchmarking audits, fostering a culture of continuous improvement. Show less • Led development of an associate engagement program using database visualization and daily coaching, resulting in $7.4M annual site savings. Scaled to 42 sites across 2 Amazon networks, driving $150M total labor cost savings through improved unit throughput efficiencies.• Engineered and implemented an inbound unit threshold improvement using SQL analysis, increasing tote capacity by 115% and reducing bin times by up to 12.26%. Adopted by 16 network sites, significantly enhancing stow and pick transaction efficiency.• Designed and piloted a stow by velocity program, improving pick rates by 6.29% and stow rates by 2.50%. Utilized customer demand data to optimize high-selling item placement, maximizing safety and productivity in stow/pick operations. Show less

  • Senior Manager Operations

    Oct 2022 - now

  • Pathways Operations Manager

    Jan 2021 - Oct 2022