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Mohamed Sayed

Mohamed Sayed

Store Management / Innovation Management

Followers of Mohamed Sayed133 followers
location of Mohamed SayedVienna, Vienna, Austria

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  • Timeline

  • About me

    Support and Service agent for Network Operations Center

  • Education

    • Cairo University

      -
      Bachelor of Commerce - BCom Business Administration and Management, General

      Activities and Societies: cultural clubs, sports teams, academic societies, volunteer organizations, and interest-based clubs related to hobbies like music, arts, or literature.

  • Experience

    • The Halal Guys Inc.

      Jan 2012 - Jan 2014
      Store Management / Innovation Management

      Managed store operations and led the launch of an online delivery website. Ensured timely project completion and monitored website performance and user feedback.

    • United Wholesales & Trading

      Jan 2014 - Jan 2017
      Jr. E-Commerce Analyst

      Analyzed website data to identify trends and areas for improvement. Created reports for stakeholders and collaborated on enhancing website usability and marketing strategies.

    • Kwick Discount Center Inc

      Jan 2017 - Jan 2020
      Shopify E-Commerce Manager

      Managed all e-commerce operations from start to finish. Ensured accurate product listings and pricing in the catalog. Worked with various teams to improve the online shopping experience. Monitored key performance metrics, such as conversion rates, to drive business growth.

    • Ströck Brot

      Jan 2022 - Jan 2023
      Supervisor

      Led a team in managing shop operations and cash inventory efficiently. Oversaw personnel, resolved conflicts, and facilitated a positive work environment. Streamlined onboarding for new employees while prioritizing sales and excellent customer service.

    • IXOPAY

      Jan 2023 - now
      Support and Service agent for Network Operations Center

      Providing B2B and B2C support and service via email and phone. Actively monitoring networks and services for smooth operations. Proactively ensuring customer success and promptly troubleshooting and resolving technical issues in collaboration with team members.

  • Licenses & Certifications

    • Osha

      American Safety Council, Inc

    • Öif A1 zertifikat ( German )

      ÖSD - Österreichisches Sprachdiplom Deutsch

    • Food Protection Manager Certification

      NEW YORK CITY DEPARTMENT OF HEALTH & MENTAL

    • Ösd B1 zertifikat ( German )

      ÖSD – Österreichisches Sprachdiplom Deutsch

    • Ösd A2 zertifikat ( German )

      ÖSD - Österreichisches Sprachdiplom Deutsch