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Crystal Woodlock

Crystal Woodlock

Office Manager

Followers of Crystal Woodlock127 followers
location of Crystal WoodlockSeaford, South Australia, Australia

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  • Timeline

  • About me

    Customer Service Advisor

  • Education

    • Woodcroft College

      -
      Year 12 SACE

    • Early Childhood Education

      -
      Diploma Early Childhood Education

  • Experience

    • Dara Village School

      Jan 2017 - Aug 2020
      Office Manager

    • Datacom

      Aug 2020 - Jan 2023

      Support the wider Service Delivery team. Including coaching team members, call quality listening, responding to agency requests, a point of contact for escalations, other ad-hoc duties as directed by Service Delivery Manager. Provided direct support to customer service representatives on technical

      • Team Leader

        Apr 2022 - Jan 2023

      • Operational Support Skill

        Oct 2021 - Mar 2022

      • Technical Subject Matter Expert

        Aug 2021 - Oct 2021

      • Customer Service Representative

        Aug 2020 - Jul 2021

    • BankSA

      Jan 2023 - May 2023
      Customer Service Advisor

    • Department for Education, South Australia

      Jan 2023 - now

      • Project Support Executive Assistant

        Sept 2024 - now

      • People Support Officer

        Jan 2023 - Sept 2024

  • Licenses & Certifications

    • High Performance Management Techniques

      COPC Inc.
      Dec 2022

    • Mental Health First Aider

      Mental Health First Aid® Australia
      Oct 2022