
Tim Oberschlake
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About me
Vice President of Consulting Services at Avaap
Education

United States Military Academy at West Point
1983 - 1987B.S. Electrical (Computer) Engineering (EE) GPA: 3.8Distinguished GraduateArmed Forces Communications and Electronics Association Award for top EE Graduate

Walsh University
2012 - 2013Master's degree Educational Leadership GPA: 4.0
Experience

Los Alamos National Laboratory
Jul 1986 - Aug 1986Research Assistant• Developed code to target ballistic missiles from space based platforms.

US Army
May 1987 - Jul 1995CPT ArmorExecutive Officer / Support Platoon Leader / Platoon Leader• Led, developed and trained 250 personnel from diverse backgrounds.• Coordinated the logistical support for a cavalry squadron of 500 personnel.• Developed a database to account for $500 million of military equipment.

Andersen Consulting
May 1991 - Aug 1995Consulting ManagerWorked with clients to improve business processes, profitability and efficiency through the use of information technology

Procter & Gamble
Jun 1991 - Jun 1992System Analyst (Andersen Consulting)• Designed, implemented and tested numerous new and updated modules for an enterprise ordering system.• Designed and implemented a quality control architecture.• Directed multi-organizational team that formulated a recommendation for large brand order processing.• Participated in the design and testing of a disaster recover remote site for the order, shipping and billing system.

The Timken Company
Jun 1992 - Mar 1994Development Lead / Data Analyst Lead (Andersen Consulting)• Led an application development team that designed and implemented a large data maintenance application.• Led a data team during logical and physical data modeling, implementation, and database support activities.• Developed data distribution and integration strategy for multiple sites and database systems.• Streamlined Method/1 development methodology to increase software development productivity.• Published five white papers on data related topics that were distributed internationally. Show less

Blockbuster
Mar 1994 - Aug 1994Technical Project Manager (Andersen Consulting)• Led a technical architecture team during the design and implementation of a customer point of sale (POS) system.• Analyzed business requirements and architected technical solutions.• Designed and implemented a development, execution, operations and data architecture for a widely distributed and remotely supported point of sale system.

Cincinnati Bell
Mar 1994 - Apr 1994Requirements Analyst (Andersen Consulting)• Researched and documented requirements and use cases for a corporate EDI architecture

Cincinnati Bell
Aug 1994 - Jul 1995Project Manager (Andersen Consulting)• Managed the implementation and testing of a PeopleSoft ERP application.• Supervised the design and implementation of interfaces to legacy systems.

Camelot Music
Aug 1995 - Jul 1999DirectorDirector of Technology Research • Directed all research, prototyping and implementation of new technologies.• Led requirements analysis and implementation of a new point of sale system.• Implemented a store communication architecture using an iterative software development methodology.Director of Computer Services • Managed all computing infrastructure maintenance, development and support.• Developed strategic plans for data center operations, software production control, technical services and a call center that supported 500 retail locations.• Increased technology infrastructure processing capacity (30%) to support new strategic systems.• Created corporate support policies and procedures to deliver efficient and effective technology support within corporate headquarters and 500 retail locations across 37 states.• Implemented hardware and software standards and streamlined procurement processes.• Led risk management and crisis management teams.Software Development Manager – Distribution Center Systems • Designed and implemented customer warehousing systems, EDI software and collaborative technologies.• Led a cross functional team to develop a strategic plan for distribution center systems.• Applied an iterative development methodology to increase productivity and business value delivery. Reduced order processing times from 22 to 7 hours, increased receiving throughput by 120% and streamlined distribution center shipping processes. Show less

Aultman Health Foundation
Jul 1999 - May 2007AVP, Systems and Technology (CIO)• Led multiple functional areas to include Information Technology, Information Systems, Telecommunications and Biomedical Engineering. • Participated in the development of annual strategic plans for a vertically integrated health system.• Developed and implemented technology strategic plans that integrated with foundation, hospital, physician management office and health plan objectives. • Led cross functional teams that selected and implemented an integrated Cerner Clinical Information System and a Lawson ERP system.• Designed and implemented a web-based physician information network used by 600 physicians and office staff.• Managed Data Center redesign and technology upgrade.• Transformed the technology culture into a proactive service oriented organization.• Created technology strategic plans for multiple independent network hospitals.• Received national industry award in 2001 and 2002 for implemented technology improvements.• Controlled an operating budget of over 9 million dollars and capital budgets of up to 15 million dollars.• Developed and implemented computer and telephony policies, programs and procedures. Show less

Pure Business Solutions
Apr 2007 - Dec 2009Owner/Business Advisor• Established relationships with over 50 local business owners to help them diagnose and resolve business issues. • Conducted business audits and projects to improve sales, marketability, business efficiency and cash flow.

Walsh University
Apr 2008 - Sept 2013Chief Information Officer (CIO)• Led multiple functional areas to include Electronic Learning, Information Systems, Technology Services, Telecommunications and Help Desk Services.• Developed a technology strategic plan to address needs across all educational services and campuses. • Built an electronic learning department to develop and support a new online education program. Utilized strong facilitation, collaboration and leadership skills to overcome faculty hesitation about adopting new learning technologies. Led a cross functional team that conducted site visits, worked on best practices, and created a comprehensive e-learning design and support structure. Incorporated a Quality Matters rubric to ensure classes met quality design standards for higher education. • Led multi-disciplinary teams in the selection and implementation of an electronic portfolio system, an institutional portal/intranet and a learning management system.• Improved a Banner Student Information System through the prioritized implementation of system updates in collaboration with admissions, finance, advancement, the office of the registrar and financial aid.• Directed an update of enterprise technology services to include expanded network/wireless capabilities, server/desktop virtualization, single sign-on portal, facility access control, video surveillance system, data center consolidation and replacement of a legacy phone system.• Established a technology help desk to support the needs of students, faculty and staff across all campuses.• Standardized and updated classroom technology across 110 classrooms.• Created a technology strategic plan for a new university in Uganda after visiting a dozen schools in Uganda to understand cultural and technology realities in that area.• Managed several non-technology projects (e.g. graduate recruiting, diversity and inter-cultural competence, enrollment management scalability, operational scalability). Show less

Dedicated Technologies Inc.
Sept 2013 - Jan 2015Senior Consultant / Program Solutions Lead• Provide solution design leadership for large mission critical client information technology multi-release programs or projects

Nationwide Insurance
Sept 2013 - Dec 2014Program Solutions Lead (Dedicated Technologies)• Defined, planned and implemented a large data warehouse program with eleven distinct projects and over sixty data sources in collaboration with multiple business areas and technology asset owners.• Facilitated numerous joint application design sessions with source systems subject matter experts, business reporting specialists, requirements analysts, data analysts, testing personnel and technical development leads.• Researched, implemented and published a white paper on agile data warehouse design and development best practices within the context of Nationwide’s Application Development Center. • Collaborated with Nationwide’s Delivery Services organization to improve solution scoping, design and build processes for data projects using agile development practices. Show less

Ohio Department of Administrative Services (OAKS)
Feb 2015 - Apr 2015Deployment LeadDeployment Lead for the Ohio Administrative Knowledge System (OAKS) EPM 9.1 upgrade and consolidation project. This effort updated and consolidated Ohio’s Business Intelligence application into a single database and data warehouse application utilizing PeopleSoft’s Enterprise Performance Management (EPM) software. The data warehouse application had resided within three distinct databases utilizing three different versions of PeopleSoft’s EPM software. The project scope included moving from an HP windows environment to an Oracle Exadata environment, updating Cognos to version 10.2.1 FP5, and integrating touch points with an upgraded version of PeopleSoft Financials (9.2). Responsibilities included creating a comprehensive multi-release deployment plan, leading the Cognos upgrade effort, consolidating system testing results across all areas of the project, and coordinating load/stress testing to include generating recommendations on environmental updates to meet expected user demand. Show less

Avaap
Feb 2015 - nowVice PresidentAvaap is an industry-focused, cross-platform management and technology consulting firm specializing in Epic, Cerner, Infor, Tableau, Workday and other applications. Avaap is also the only authorized U.S. Prosci® training partner for organizational change management. With offices across the U.S. and around the world, Avaap has deep expertise in education, government, healthcare, and manufacturing, among other industries. An emphasis on customer success, personal and professional growth, and passionate colleagues make Avaap a great place to work. Avaap has earned numerous accolades for its corporate culture and being an active participant in corporate philanthropy. Organizations ranging from medium-sized businesses to large enterprises have partnered with Avaap. Show less

Cleveland Metropolitan School District
Apr 2015 - Jun 2020Workday Application Management Services - Quality Assurance Executive for a multi-year Workday Application Management Services program. Responsible for quality assurance and executive guidance for a team supporting the District’s existing functionality while continuing to implement additional modules and configurations. Workday Application Management services included conducting impact assessments, collaborating on change prioritization, organizing groups of changes into logical implementation projects, managing these projects from kickoff to implementation, and assisting the District with the people side change which includes building awareness, facilitating communication, and training assistance. Show less Program Manager for Workday Implementation Program - This multi-project effort included the on-time and under-budget implementation of Workday Human Capital Management (HCM), Payroll, Time Tracking, Benefits, Absence, Compensation, Recruiting, Financials, Procurement, Expenses, Banking, Budgets, Customer Accounts, Supplier Accounts, Assets, Projects, and Grants Management. The vision of this program was to achieve increased operational effectiveness and efficiencies in business processes enabling focused teaching and learning with flexibility to support future 21st century school initiatives. In addition to leading CMSD through this multi-project implementation, responsibilities also included leading the CMSD Project Management Office (PMO). This project received the 2017 Kerzner project of the year award from the Northeast Ohio Chapter of PMI. Show less
Quality Assurance Executive
Aug 2017 - Jun 2020Quality Assurance Executive
Apr 2017 - Mar 2018Program Manager
Aug 2015 - Aug 2017Project Manager
Apr 2015 - Jul 2015

Bowling Green State University
Mar 2017 - Dec 2018Account LeadResponsible for maintaining key relationships, delivering business value, and overall collaboration across multiple consulting engagements. These engagements included a PeopleSoft FMS 9.2 upgrade, PeopleSoft technical services, and delivering periodic strategic higher education update sessions.

Lorain County Community College
Sept 2017 - Jul 2019Quality Assurance ExecutiveQuality Assurance Executive for an Oracle Cloud ERP implementation. Responsible for quality assurance and executive guidance during the implementation of Oracle HCM Cloud (HCM Core, Benefits, Absence, Payroll, Time & Labor, Compensation, Performance Management, Learning, Talent Acquisition, and Self-Service), ERP Cloud (Financials, Expenses, Contracts, Supplier Portal, Purchasing, and Self-Service Procurement), CX Cloud (Student Engagement, Recruiting, and Social), Planning & Budgeting, Transactional Business Intelligence, and Financial Reporting. This role included oversight of change management activities related to this multi-phase multi-project business transformation program. Show less

Eastern Gateway Community College
Mar 2018 - May 2020Quality Assurance Executive for an Oracle Cloud Application Management Services program. Responsible for quality assurance and executive guidance for a team supporting the college’s existing functionality while continuing to implement additional functionality. Oracle Cloud Application Management services include life line support for issues that arise over time, impact assessments for configuration changes, collaborating on change prioritization, organizing groups of changes into logical implementation projects, and managing these projects from kickoff to implementation. Show less Quality Assurance Executive / Program Manager for an Oracle Cloud ERP implementation. Responsible for managing the overall implementation of HCM Cloud (HCM Core, Benefits, Absence, Payroll, Time & Labor, Compensation, Recruiting, and Self-Service), ERP Cloud (Financials, Expenses, Contracts, Supplier Portal, Projects, Purchasing, and Self-Service Procurement), Planning & Budgeting, Transactional Business Intelligence, and Financial Reporting. This multi-phase multi-project implementation focused on achieve increased transactional accuracy, operational effectiveness, and efficiencies in administrative processes enabling focused education and learning with flexibility to support future college growth and initiatives. This program was nominated for the 2018 Kerzner project of the year award from the Northeast Ohio Chapter of PMI and was awarded the Navigator project of the year award in that same year. Show less
Quality Assurance Executive
Aug 2019 - May 2020Program Manager
Mar 2018 - Jul 2019

Cuyahoga County
Mar 2018 - Sept 2019Quality Assurance Executive for a Business Intelligence and Analytics Platform Implementation. Responsible for quality assurance and executive guidance for the implementation team. The scope of the implementation includes the implementation of a data lake, tableau quick start engagements, and data warehouse enhancements. Quality Assurance Executive for a Business Intelligence and Analytics Platform Assessment. Responsible for ensuring that the outputs from this assessment equipped Cuyahoga County with an actionable plan to achieve their future state enterprise data architecture. This plan included recommendations for enterprise tools, infrastructure implications, build and run cost inputs, MDM strategy, and identified impacts to their organization.
Quality Assurance Executive
Jun 2018 - Sept 2019Quality Assurance Executive
Mar 2018 - May 2018

National Heritage Academies
May 2019 - Dec 2019Information Technology StrategistInformation Technology Strategist for an Enterprise Resource Planning (ERP) and Financial Planning and Analysis (FP&A) system selection project to replace and expand functionality in human resources, payroll, procurement and finance. Responsible for leading the NHA selection team through a formal multi-phase selection process. This included completing an organizational / stakeholder alignment process, drafting a comprehensive request for proposal (RFP), analyzing responses against a formalized set of evaluation criteria, facilitating vendor demonstrations / interactions, and leading final negotiations with the selected software vendor. Show less

Scitrain, ltd.
Jun 2019 - Sept 2019Delivery Assurance ExecutiveDelivery assurance executive for an organizational assessment project. Responsible for quality assurance review of project team activities and deliverables as well as coaching key executives on a wide variety of topics such as strategic planning, team building, leadership development, and executive presence. The organizational change assessment project includes conducting organizational analysis using the Galbraith STAR model and providing recommendations for improvement and future growth.

National Church Residences
Feb 2020 - Mar 2021Quality Assurance Executive / Engagement ManagerQuality Assurance Executive and Engagement Manager for the National Church Residences Workday implementation program. Responsible for conducting a delivery audit which highlighted numerous delivery issues with their implementation of Workday Human Capital Management (HCM), Payroll, Benefits, Absence, Compensation, Recruiting, Financials, Procurement, Expenses, Banking, Budgets, Customer Accounts, Supplier Accounts, Assets, Projects, and Grants Management. Responsible for mitigating issues found to ensure a quality implementation of this multi-phase multi-project implementation focused on implementing an integrated system to support current and future growth of the organization by creating a best-in-class employee experience. Show less

Large Health System
Mar 2020 - Mar 2022Quality Assurance Executive for a Workday implementation and business transformation program. Responsibilities include quality assurance and executive guidance during the implementation of Workday Human Capital management, Benefits, Payroll, Absence, Compensation, Talent, Recruiting, People Experience, Workday Financials, Accounting, Projects, Banking, Assets, Customer Accounts (AR), Grants Management, Expenses, Supply Chain Management, Procurement, Supplier Accounts (AP), Prism Analytics, and Adaptive Planning. This initiative also includes guiding an organizational change management and business transformation team. This multi-phase multi-project implementation focused on putting people and quality first by fostering a collaborative culture, operational effectiveness/efficiencies, and accessible/accurate real-time data to empower the LCMC Health workforce to focus more on patient care with the flexibility to support future growth and initiatives. Show less Quality Assurance Executive for several pre-implementation or phase 0 projects in preparation for a Workday implementation. Phase 0 projects focused on people, process, and technology tasks that would prepare LCMC for their Workday implementation. People projects included developing a change management strategy for the project as well as developing a shared services model that could be implemented in conjunction with the Workday implementation. Process projects focused on demonstrating Workday best practice business processes while working to consolidate functional data across the system – item master, job profiles, chart of accounts (FDM), etc. Technology projects focused on delivering a BI assessment which informed a data conversion approach, validating in-scope integrations, and demonstrating Workday functionality / capabilities for reporting, security, and authentication. Show less Information Technology Strategist for an Enterprise Resource Planning (ERP) system selection project to replace and expand functionality in human resources, payroll, procurement and finance. Responsible for leading the LCMC selection team through a formal multi-phase selection process. This included completing an organizational / stakeholder alignment process, attaining proposals from market leading ERP vendors, facilitating vendor demonstrations / interactions, creating a comprehensive business case with recommendations, and facilitating negotiation sessions with Workday who was the ERP vendor of choice. Show less
Quality Assurance Executive
Jan 2021 - Mar 2022Quality Assurance Executive
Jul 2020 - Dec 2020Information Technology Strategist
Mar 2020 - Oct 2020

Workday Professional Services
Jun 2021 - Jan 2023Account ExecutiveResponsible for maintaining key relationships, delivering business value, and overall collaboration while partnering with Workday Professional Services during several Workday implementations. The type of work provided varied from implementation to implementation. One project was a simple staff augmentation engagement (Sanford Health). Others included the ownership of specific implementation workstreams (Genesis Healthcare) or integrated implementation teams with Workday certified consultants (Cook Children’s). Show less

Saint Francis Health System
Jun 2021 - Nov 2022Account ExecutiveResponsible for maintaining key relationships, delivering business value, and overall collaboration during a large Workday implementation. This included partnering with Workday Professional Services to fill specific implementation leadership and consulting roles on the project with certified Workday consultants. This also included partnering with Saint Francis to fill several client-side roles for Adaptive Planning and Workday training development. This implementation included Workday Human Capital management, Benefits, Payroll, Absence, Compensation, Talent, Recruiting, Workday Financials, Accounting, Projects, Banking, Assets, Expenses, Supply Chain Management, Procurement, Supplier Accounts (AP), and Adaptive Planning. Show less

Cape Fear Valley Health
Jul 2021 - Oct 2021Information Technology StrategistInformation Technology Strategist for an Enterprise Resource Planning (ERP) system selection project to replace and expand functionality in human resources, payroll, procurement and finance. Responsible for quality assurance and executive guidance during the CFVHS multi-phase selection process. This included completing an organizational / stakeholder alignment process, attaining proposals from market leading ERP vendors, facilitating vendor proposal evaluations and demonstrations / interactions, creating a comprehensive business case with recommendations, and facilitating negotiation sessions with Workday who was the ERP vendor of choice. Show less

United Health Services
Mar 2022 - nowQuality Assurance ExecutiveQuality Assurance Executive for a HR and Payroll Workday implementation program. Responsibilities include quality assurance and executive guidance during the implementation of Workday Human Capital management, Absence, Benefits, Compensation, Learning, Payroll, Recruiting, Scheduling, Talent/Performance, Time Tracking, and People Experience (Help). This implementation project focused on enhancing the employee experience by fostering a collaborative culture, enabling data driven decisions, creating efficiencies, improving HR and Payroll service delivery, and empowering the UHS workforce through innovative and secure technology. Show less

Southern Ohio Medical Center
Mar 2022 - Sept 2022Information Technology StrategistInformation Technology Strategist for an Enterprise Resource Planning (ERP) system selection project to replace and expand functionality in human resources and payroll. Responsible for quality assurance and executive guidance during a multi-phase selection process. This includes completing an organizational / stakeholder alignment process, attaining proposals from market leading ERP vendors, facilitating vendor proposal evaluations and demonstrations / interactions, creating a comprehensive business case with recommendations, and facilitating negotiation sessions for the ERP vendor of choice. Show less

UCLA Health
May 2022 - Jul 2022Executive SponsorExecutive Sponsor for an Enterprise Resource Planning (ERP) system selection project to replace and expand functionality in finance and supply chain management. Responsible for quality assurance and executive guidance during the beginning of a multi-phase selection process. This includes completing an organizational / stakeholder alignment process, attaining proposals from market leading ERP vendors, and facilitating vendor proposal evaluations and demonstrations / interactions.

Apex Global Solutions
Jul 2022 - nowQuality Assurance ExecutiveQuality Assurance Executive for a multi-year Workday implementation program. Responsibilities include quality assurance and executive guidance during the implementation of Workday Human Capital management, Absence, Benefits, Compensation, Learning, Payroll, Recruiting, Talent, Time Tracking, Workday Financials, Accounting, Assets, Banking, Budgets, Customer Accounts (AR), Expenses, Financial Reporting, Procurement, Projects, Project Billing, Strategic Sourcing, Supplier Accounts (AP), Prism Analytics, and Adaptive Planning. This initiative also includes organizational change management and helping the client navigate third party contracts with ADP, CIC+, OnShift, ZKTeco, and an AP OCR vendor. This project is focused on enabling AGS to be the industry leading financial services provider for healthcare organizations by creating operational efficiencies, becoming a data driven organization, improving employee experience, and enhancing customer satisfaction. Show less
Licenses & Certifications

Prosci® Change Management Practitioner Certification
ProsciMar 2016- View certificate

Program Management Professional (PgMP)
Project Management InstituteApr 2017 
Workday PM Certification
Workday- View certificate

Project Management Professional (PMP)
Project Management InstituteJun 2015
Volunteer Experience
Board of Directors
Issued by PMI Northeast Ohio Chapter
Associated with Tim Oberschlake
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