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ASHUTOSH G.

ASHUTOSH G.

Business Development Associate

Followers of ASHUTOSH G.2000 followers
location of ASHUTOSH G.Delhi, India

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  • Timeline

  • About me

    Growth & Expansion/Ex-Park+

  • Education

    • IEC College of engineering and technology

      2011 - 2015
      B.Tech Information Technology

    • C P V N INTER COLLEGE KAIMGANJ

      2008 - 2010
      10+2 MATHEMATICS, PHYSICS, CHEMISTRY

  • Experience

    • Magicpin

      Jun 2016 - Feb 2019
      Business Development Associate

    • Toppr

      Apr 2019 - Oct 2019
      Business Development Manager

    • Park+

      Mar 2020 - Jan 2023
      Manager

       Managing the CX support Ops. Assisting in the development and maintenance of web-based applications and websites. This may involve tasks such as implementing new features, and ensuring compatibility across different browsers and devices.Gathering, organizing, and analyzing feedback from clients regarding the software application, dashboard, or other products/services. This includes responding to feedback, identifying patterns or trends, and communicating insights to relevant teams for improvement. Create a system to evaluate and improve partner performance.  Build customer on-boarding and engagement playbookthat can be explicable at scale.  Providing initial assistance and troubleshooting for users encountering issues with the software application and dashboard. This involves addressing common problems, answering basic inquiries, and escalating more complex issues to higher support levels if necessary. Show less

  • Licenses & Certifications