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Christian Augustine

Christian Augustine

Software Developer

Followers of Christian Augustine452 followers
location of Christian AugustineHarrietsham, England, United Kingdom

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  • Timeline

  • About me

    Director of Global Technical Support Enablement

  • Education

    • University of Kent

      2019 - 2022
      Master of Business Administration - MBA BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES Merit

    • University of Sussex

      2007 - 2010
      Computing & A.I Computer Science and Artificial Intelligence

  • Experience

    • DXI LTD

      Nov 2010 - Dec 2015
      Software Developer

      DXI is a leading VOIP telecoms provider. Look us up http://8x8.com

    • 8x8

      Aug 2015 - now

      My journey to becoming a director has been in the making for the past 5 years and I would not have earned it if it wasn't for lovely colleagues and friends who supported me in my journey.Customers and colleagues are at the centre of what I do and despite the challenges, I enjoy working with people and helping to resolve issues, be it personal or technical issues.

      • Director of Global Technical Support Enablement

        Jul 2023 - now

      • Director Of Technical Support

        Jul 2022 - Jul 2023

      • Senior Technical Support Manager (EMEA)

        Jul 2020 - Jul 2022

      • Technical Support Manager

        Sept 2017 - Jul 2020

      • Technical Support Lead

        Aug 2015 - Sept 2017

  • Licenses & Certifications

    • MBA

      University of Kent
      Dec 2022

    • AI Business Strategy

      The Johns Hopkins University
      Jul 2025

    • BSc in Computing & Artificial Intelligence

      University of Sussex
      Aug 2010