
Jamie Jackson

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About me
Senior Scrum Master & Organizer of Buffalo Women in Agile
Education

Erie Community College
-Business Administration and Management, General
Experience

GEICO
Jan 2008 - Nov 2016Customer Service Supervisor
Jan 2012 - Nov 2016Customer Service Representative
Jan 2008 - Jan 2012

HealthNow New York Inc.
Nov 2016 - Jul 2021Billing and Enrollment Supervisor
Oct 2019 - Jul 2021Workforce Management Analyst
Nov 2016 - Oct 2019

M&T Bank
Jul 2021 - now Acts as a servant leader and coach for two scrum team and one Kanban team across two different ARTs Coordinates with over 40+ Stakeholders, product owners, and developers to prioritize outcomes Facilitated all scrum ceremonies encouraging engagement and communication for daily scrum, Sprint planning, Retrospectives, Sprint review and backlog refinements Maintains user stories and issues, organize epics, created dashboard and advanced filters in JIRA for project transparency Uses agile methods and tools to coach multiple product owners through complex problem-solving, prioritization and Product Increment planning Presented for M&T Agile community of 60+ people on how to get long term value from Retros by using action items and Scrum Master Journey and learning Assist RTE and Senior Product Owner on ART level Ceremonies, including leading agile game for product increment planning as well as storming and forming a new ART agile transformation Continuous learning and development to build upon agile resources and personal reference guide Show less
Scrum Master II
Jul 2024 - nowScrum Master
Oct 2022 - Jul 2024M&T Bank CAM Supervisor
Jul 2021 - Jul 2024
Licenses & Certifications
- View certificate

Figuring Out Your Next Move
LinkedInJan 2019 - View certificate

How to Create a Perfect Elevator Pitch
LinkedInJan 2019 - View certificate

Scrum: The Basics
LinkedInSept 2022 - View certificate

Agile at Work: Driving Productive Agile Meetings
LinkedInSept 2022 - View certificate

Confronting Bias: Thriving Across Our Differences
LinkedInOct 2020 - View certificate

Scrum: Advanced
LinkedInSept 2022 - View certificate

How to Fix Bad Agile
LinkedInSept 2022 - View certificate

Advanced Agile: The Team's Mindset
LinkedInSept 2022 - View certificate

Developing Your Emotional Intelligence
LinkedInJan 2019
Volunteer Experience
Organizer
Issued by Women in Agile on Oct 2023
Associated with Jamie JacksonTroop leader assistant
Issued by Girl Scouts of WNY Troop 70214 on Jan 2016
Associated with Jamie Jackson
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