Aliyah M.

Aliyah M.

Customer Service Specialist

Followers of Aliyah M.328 followers
location of Aliyah M.New York, New York, United States

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  • Timeline

  • About me

    Empowering Growth through Customer Success | Passionate SaaS B2B Professional | Crafting Exceptional Customer Experiences that Drive Results

  • Education

    • Dowling College

      2012 - 2016
      Bachelor of Science - BS Aviation/Airway Management and Operations

      Activities and Societies: Alpha Eta Rho

  • Experience

    • Sheltair

      Mar 2015 - Jul 2015
      Customer Service Specialist
    • Delta Air Lines

      Jul 2015 - Jan 2023
      Customer Service Representative
    • Federal Aviation Administration

      Feb 2016 - Aug 2016
      Air Traffic Controller
    • Tailwind Air, LLC

      Apr 2019 - Jan 2023

      Providing aviation services to aircraft owners and charter clients.

      • Manager of Client Relations and Seaplane Operations

        Jan 2022 - Jan 2023
      • Charter Sales and Dispatch Operations

        Apr 2019 - Jan 2023
    • Avinode Group

      Jan 2023 - now
      Customer Onboarding Specialist
  • Licenses & Certifications

    • Cabin Attendant

      FlightSafety International
      Oct 2018