Ceonn Exum

Experience

• 

  Austin Diversified

  Jun 1987 - Aug 2005

  • Managed employee retention through coaching and motivational meetings• Sold products and services to new and existing customers• Performed troubleshooting for any tech issues• Ordered supplies and performed inventories • Sold cleaning products door to door• Trained future leaders• Held positive motivational meetings• Performed bookkeeping and accounting duties

  • Supervisor

    Oct 1999 - Aug 2005

  • Door to door sales

    Jun 1987 - Oct 1999
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  Republic waste services

  Sept 2005 - Jun 2008

  Scale house operator

  Customer service, inputting data, sales, business accounts, weigh tonnage on trucks, communicate with truckers, input and print tickets

• 

  Harris & Harris

  Jul 2009 - May 2017

  Senior Supervisor

  • Collected and arranged payment plans on parking tickets, state taxes, student loans, etc. for several government agencies• Promoted from Collector to Coaching and Development in 2013.• Promoted to Supervisor in 2/2014 and Senior Supervisor in 6/2014.• Compiles daily and weekly reports• Approves Payroll • Runs Quality Assurance Training• Creates spreadsheets and templates using Pivot Point, Clear Metrix, Microsoft Excel and Word for quality assurance, payments and data entry Show less

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  MIRAMED LTD

  May 2017 - May 2018

  Supervisor

  Coached and developed collectors on medical debt and ensured hippa and fdcpa laws weren’t being violated.