Marcel Kolaja

Experience

• 

  NLPlab FI MU

  Jan 2000 - Jan 2004

  System Administrator
• 

  SoLNet, s.r.o.

  Jan 2001 - Jan 2008

  • Sales Manager

    Jan 2003 - Jan 2008

  • System Administrator

    Jan 2001 - Jan 2003
• 

  Acision Czech Republic s.r.o.

  Jan 2008 - Jan 2012

  * providing third line support for Acision products in the field* verification of product's in-field operational capabilities, to contribute to the achieved service level* raising product quality improvements that increase operability and maintainability of Acision products (and associated third parties)* participating in the New Product Intro* reviewing/inspecting technical documents prior to R&D Gates* checking completeness and correctness of larger software and documentation deliverables, i.e. new releases* participating during FOA execution as a project engineer* independently resolving third line incidents, including complex issues* joining and/or providing technical leadership for small technical teams working on complex field problems, often under escalation* providing detailed input to a root cause analysis* reviewing/collating root cause analyses* submitting product improvement proposals (internal problem reports and internal change requests)* stakeholder in the maintenance delivery process* participating in the software change control board* aligning with R&D on timely resolution of individual software problem reports* checking SLA timers for incidents* dispatching incidents across the team* triggering escalations if a KPI breach is detected* supervising, mentoring and training colleagues* acting as a technical authority* day to day supervision of others Show less * providing third line support for Acision products in the field* verification of product's in-field operational capabilities, to contribute to the achieved service level* raising product quality improvements that increase operability and maintainability of Acision products (and associated third parties)* reviewing/inspecting technical documents prior to R&D Gates* checking completeness and correctness of larger software and documentation deliverables, i.e. new releases* providing detailed input to a root cause analysis* independently resolving third line incidents, including complex issues* joining and/or providing technical leadership for small technical teams working on complex field problems, often under escalation* reviewing/collating root cause analyses* submitting product improvement proposals (internal problem reports and internal change requests)* participating in the software change control board* aligning with R&D on timely resolution of individual software problem reports* checking SLA timers for incidents* dispatching incidents across the team* supervising, mentoring and training colleagues* acting as a technical authority* day to day supervision of others Show less * providing third line support and independently resolving incidents for Acision products in the field, under the terms of an SLA* verification of product’s in-field operational capabilities prior to release to the field* reviewing technical documents prior to R&D Gates* checking completeness and correctness of minor software and documentation deliverables of Acision product releases (hotfixes, change requests)* providing detailed input to a root cause analysis* raising suggestions for improvements to products and processes Show less

  • Senior Sustaining Engineer & Technical Team Leader

    Jan 2010 - Jan 2012

  • Sustaining Engineer & Technical Team Leader

    Jan 2009 - Jan 2010

  • Sustaining Engineer

    Jan 2008 - Jan 2009
• 

  Czech Pirate Party

  Jan 2010 - Jan 2013

  * specifying regulations accepted by the general assembly* preparing material for the general assembly* deciding about matters needing particular expertise* setting the member and supporter fees and the time limit for their payment* suggesting creation of committees and departments and approving their statuses* approving regulations for the budget and money management, the budget of the party, and the financial result* discussing and preparing reports and proposals for the general assembly* approving model rules of procedure and model election rules* giving tasks to the board* discussing and approving fundamental program and ideological documents* discussing requested running reports of the board* changing candidate lists in justified cases* deciding on party matters when convening a general assembly isn't effective or possible for time constraints Show less

  • 4th Vice-President

    Jan 2012 - Jan 2013

  • International Coordinator

    Jan 2011 - Jan 2012

  • Member Of The Republic Committee

    Jan 2010 - Jan 2011

  • Vice-chairman Of The South Moravian Branch

    Jan 2010 - Jan 2011
• 

  Pirate Parties International

  Jan 2011 - Jan 2011

  Co-President
• 

  Red Hat Czech s.r.o.

  Jan 2012 - Jan 2019

  * troubleshooting and resolving complex customer problems within core GNU/Linux development tools including gcc/g++, binutils, systemtap, strace, gdb, etc.* analyzing upstream development against current customer reported defects and developing patches to resolve the issue* recording customer interactions to include investigation, troubleshooting, and the resolution of issues* working closely with production support engineers, technical account managers, and Engineering* demonstrating considerable judgement in selecting methods and techniques for obtaining solutions* managing workload to ensure that all customer issues are timely handled and driven to resolution* assisting in the development of comprehensive and reusable self-service solutions for future incidents* contributing to architectural and analysis/design processes as well as imparting knowledge in support cases* writing upstream quality code for fixes and enhancements* creating patches and submitting them to Engineering/upstream* maintaining ongoing relationship with Engineering peers* being familiar with team members and knowing their skill set* conducting team meetings at least once every two weeks and providing feedback to management Show less * resolving complex customer problems in RHEL in the area of user space applications* providing technical guidance and training to Production support engineers and less experienced team members* managing technical work on complex customer cases where more technical resources are involved (help to develop strategy and plan for solution, identify needed resources, track progress)* managing the backlog of issues, prioritizing and assisting with work distribution across the team* contributing to optimization of processes in the team and Red Hat* contributing to performance evaluation of the team Show less * resolving complex customer problems in RHEL in the area of user space applications* providing technical guidance and training to Production support engineers and less experienced team members* managing technical work on complex customer cases where more technical resources are involved (help to develop strategy and plan for solution, identify needed resources, track progress)* managing the backlog of issues, prioritizing and assisting with work distribution across the team* contributing to optimization of processes in the team and Red Hat* contributing to performance evaluation of the team Show less

  • Senior Technical Product Manager

    Jan 2018 - Jan 2019

  • Technical Product Manager

    Jan 2017 - Jan 2018

  • Technical Program Manager

    Jan 2016 - Jan 2017

  • Senior Software Maintenance Engineer & Team Coach

    Jan 2013 - Jan 2016

  • Team Coach & Coach Leader

    Jan 2012 - Jan 2013

  • Team Coach

    Jan 2012 - Jan 2012
• 

  Brno City Municipality

  Jan 2015 - Jan 2019

  Assessing and evaluating materials put forward to the bodies of the Brno city municipality. Assessing and evaluating materials put forward to the bodies of the Brno city municipality. Assessing and evaluating materials put forward to the bodies of the Brno city municipality. Negotiating the statutes of the association Otevřená města (Open Cities) with negotiators of other municipalities.

  • Member Of The Commission For Information Technologies

    Jan 2018 - Jan 2019

  • Member Of The Commission For Informatics

    Jan 2016 - Jan 2018

  • Member Of The Commission For Informatics And Openness Of The City Hall

    Jan 2015 - Jan 2016

  • Negotiator For Otevřená města (Open Cities)

    Jan 2015 - Jan 2016
• 

  Otevřená města, z.s.

  Jan 2016 - Jan 2019

  • Board Member

    Jan 2018 - Jan 2019

  • Chairman Of The Board

    Jan 2016 - Jan 2018
• 

  SAKO Brno, a.s.

  Jan 2018 - Jan 2019

  Supervisory Board Member
• 

  European Pirates in the European Parliament

  Jan 2019 - Jan 2024

  Head of Delegation
• 

  European Parliament

  Jan 2019 - Jan 2024

  Responsibilities as Quaestor:* ICT equipment for Members (including television facilities)* Artistic Committee (Purchase and donation of works of art and Parliament's art collection), Chair* Services for Members (Medical Service, crèche facilities for the Members' children, European Schools)* Use by Members of Parliament's audio-visual facilities and authorisation of filming on Parliament's premises by media representatives and non-media representatives* Use by Members of Parliament's library and document management* Central register and lists of attendance in the Chamber and in the committee and groups rooms Show less

  • Quaestor

    Jan 2022 - Jan 2024

  • Member

    Jan 2019 - Jan 2024

  • Vice-President

    Jan 2019 - Jan 2022
• 

  Czech Pirate Party

  Jan 2022 - now

  • Member

    Jan 2010 - now

  • 1st Vice-President

    Jan 2022 - Jan 2024