Kitty K.

Experience

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  Fratelli Caffee

  Mar 2016 - Jun 2016

  Barista

  Passionate and skilled Barista with experience in delivering exceptional customer service and creating memorable coffee experiences. Proficient in all aspects of coffee shop operations, including till service, opening and closing procedures, coffee making, and maintaining cleanliness and hygiene standards. A detail-oriented professional who takes pride in crafting delicious beverages and ensuring customer satisfaction. Dedicated to providing a welcoming and friendly atmosphere, I strive to exceed expectations and create a positive impact in the coffee industry. Show less

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  Bestwestern

  Jul 2016 - May 2017

  Barista

  Barista at BestWestern Rafkins Coffee with a diverse skill set in the world of coffee. Proficient in till service and adept at managing the smooth operation of opening and closing procedures. Known for excellent communication skills, fostering positive interactions with customers. Mastery of the art of coffee making, including the creation of visually appealing latte art. Committed to maintaining a clean and organized workspace through a "clean as we go" approach. My expertise extends to preparing and serving a delightful continental breakfast. Additionally, skilled in maintaining hygiene and cleanliness standards. Passionate about delivering exceptional coffee experiences and dedicated to exceeding customer expectations. Show less

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  Gather & Gather

  Jun 2017 - Jun 2019

  Catering Barista

  Experienced Catering Barista Assistant at Gather & Gather, proficient in a wide range of skills to ensure exceptional food and beverage service. Skilled in food service, providing seamless and efficient service to customers. Proficient in till service and experienced in managing grab-and-go offerings. Adept at operating hospitality trolleys, ensuring timely and attentive service. Knowledgeable in opening and closing procedures, guaranteeing a smooth and organized operation. Known for excellent communication skills, fostering positive interactions with customers. Experienced in menu board marketing, effectively promoting products and specials. Mastery in coffee making, including the creation of captivating latte art. Committed to maintaining cleanliness and organization through a "clean as we go" approach. Skilled in lunch and breakfast service, delivering satisfying meals with attention to detail. Dedicated to providing a memorable dining experience and ensuring customer satisfaction at every step. Show less

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  1/2 Million Coffee Shop

  Jul 2019 - Jan 2020

  Catering Supervisor

  Experienced Catering Supervisor skilled in overseeing and leading a team of 6 individuals. Proficient in stock take, ensuring accurate inventory management. Adept at team leading, providing guidance and support to maximize performance and productivity. Known for delivering exceptional customer service, ensuring a positive experience for clients. Experienced in banking procedures, and maintaining financial accuracy. Proficient in grab & go preparation, offering quick and convenient options to customers. Knowledgeable in supply ordering, ensuring sufficient inventory levels. Mastery in the art of latte art, creating visually appealing and delightful coffee beverages. A detail-oriented professional committed to excellence in catering operations, delivering high-quality service, and achieving customer satisfaction. Show less

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  BaxterStorey

  Jan 2020 - Aug 2023

  Catering Manager

  Experienced Catering Manager proficient in a wide range of tasks to ensure seamless operations and customer satisfaction. Successfully managed a team of 3 individuals, showcasing excellent leadership and organizational skills. Skilled in stock take and cost control, ensuring efficient inventory management and optimal cost management. Adept at dealing with suppliers and ordering, ensuring timely and quality product procurement. Diligently conducted food quality checks to maintain high standards. Confident and experienced in training and hiring staff, fostering a skilled and motivated team. Proficient in managing invoices and sales input, ensuring accurate financial records. Hands-on approach to management, actively involved in day-to-day operations. Effective team leader, fostering improved teamwork and communication. Committed to enhancing food quality, displays, and training sessions to exceed customer expectations. Expert in resolving complaints and providing exceptional customer service. Experienced in waste management to minimize costs and environmental impact. Proficient in till operations and rota making, ensuring smooth operations and optimal staffing. Mastery of latte art and knowledge of fine dining and hospitality services. A dedicated professional keen on delivering exceptional catering experiences. Show less

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  Houston & Hawkes

  Aug 2023 - now

  Catering Manager

  Experienced Catering Manager proficient in a wide range of tasks to ensure seamless operations and customer satisfaction. Successfully managed a team of 3 individuals, showcasing excellent leadership and organizational skills. Skilled in stock take and cost control, ensuring efficient inventory management and optimal cost management. Adept at dealing with suppliers and ordering, ensuring timely and quality product procurement. Diligently conducted food quality checks to maintain high standards. Confident and experienced in training and hiring staff, fostering a skilled and motivated team. Proficient in managing invoices and sales input, ensuring accurate financial records. Hands-on approach to management, actively involved in day-to-day operations. Effective team leader, fostering improved teamwork and communication. Committed to enhancing food quality, displays, and training sessions to exceed customer expectations. Expert in resolving complaints and providing exceptional customer service. Experienced in waste management to minimize costs and environmental impact. Proficient in till operations and rota making, ensuring smooth operations and optimal staffing. Mastery of latte art and knowledge of fine dining and hospitality services. A dedicated professional keen on delivering exceptional catering experiences. Show less