Saqib A.

Experience

• 

  McDonald's Pakistan

  Dec 2005 - Apr 2007

  Crew Lead

  Responsible For the crew leader and development business process.Responsible for Cash Enrolment, Making Cash Sheet’s, Petty Cash, Advance Voucher’s.Responsible for Daily Inventories, monthly Inventories and Monthly Store Tasks.Working closely with Management and Supervision on employees.Ensure Clear Communication between Departments, Branch Manager and employees to achieve Goals.

• 

  KFC Pakistan

  Jun 2008 - Sept 2008

  Call Center Customer Service Representative

  Provide Customize Service's as per standard.Handling Customer Queries & Issues as per Need.Coordinating with Senior Staff, Supervisor, Team leader’s in operational Need.

• 

  Sybrid Private Limited - A Lakson Group Company

  Jun 2009 - Dec 2016

  Client Relations Coordinator

  Performed Quality Assurance Responsibilities in Service Quality Dept.Performed Volunteer in Administration Department.Performed Backup Team Leader & Client Coordinator in different Campaigns.Monitoring Team members Performance, Sharing Knowledge, Timely Coaching, Counselling and Training.Performed Customer Support & Senior Executive in Unilever Pakistan.Providing Customize Service's, Handling Customer Queries and Issues as per Quality standard.Performed Customer Care / Sales Executive, Outbound Sales and achieved Targets in Different survey Campaigns.Performed International Sales Executive & Lead Generation in Outbound Sales Campaigns.Performed Outbound calls for Promotional Offer’s Sales and also take Feedback Surveys. Show less

• 

  ICM Japan

  Dec 2016 - now

  Performing Regional In-charge Responsibilities, International Clients dealings for Business Development.Performing Customer Master Responsibilities in CM Dept.Coordinate with International Clients, Sharing Invoices, Provide Shipping Details, Made Confirmations of Sales.Performed Quality Assurance Responsibilities in QA Dept.Monitoring Team members Performance, Sharing Knowledge, Timely Coaching, Counselling and Training. Performing Regional Incharge Responsibilities, International Clients dealings for Business Development.Performing Customer Master Responsibilities in CM Dept.Coordinate with International Clients, Sharing Performa Invoices, Provide Shipping Details, Confirmations of Sales.Performed Quality Assurance Responsibilities in CDR Dept.Monitoring Team members Performance, Sharing Knowledge, Timely Coaching, Counselling and Training.

  • Regional Incharge

    Dec 2016 - now

  • Senior Quality Assurance Specialist

    Dec 2016 - now
• 

  Footprint Activations

  Nov 2021 - now

  Brand Activation Manager

  Project Management, Meetings with clients, Estimations of budgets, Contracts, Targets, Scope and deployment of any upcoming activation project or events, Meetings for finalizations.,Formats development. Execution of any locked plan, Vendor Management, Trainings of contractual staff, Reports management, Events Management, HR Management, Procurement.

• 

  Governor Sindh Initiative for GenAI, Web3, and Metaverse

  Jan 2024 - now

  Generative AI Engineer
• 

  Arts Council of Pakistan Karachi

  Aug 2024 - now

  Event Coordinator
• 

  S.M.I.T (Saylani Mass I.T Training)

  Oct 2024 - now

  Python Engineer
• 

  Virtual University of Pakistan (VU)

  Oct 2024 - Oct 2024

  Webinar on Media Ethics

  • Webinar on Media Ethics

    Oct 2024 - Oct 2024

  • Webinar on Media Ethics

    Oct 2024 - Oct 2024