Mohammed Merghichi

Experience

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  Jimmy Jazz

  Jan 2010 - Jun 2013

  Software Support Manager

  -Responsible for the application security process, user setup, role privilege definition, assignment and security permissions. -Created applications to manage and track inventory, supplies and assignments. -Implemented client server applications, multi-tier applications, graphical user interfaces - Designed and developed relational database schemas using SQL Server 2008 R2.

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  Dell Technologies

  Aug 2014 - Nov 2015

  Information Technology Support Engineer

  CT & CTLS Desktop and Laptops Refresh -Managing users and computers accounts in Active Directory. -Administered Users/Groups privileges and services. -Data/Software Retention for the old Pc’s . -Old PC’s Software Removal / Preparation for Asset Disposal. -Data/Software Restoration to the new Pc’s. -Network Access Control (Nac), ForeScout SecureConnector app. -Additional Software Installation and configurationCTLS Scanner Pc’s Refresh & Capture Pro Configuration -Install configure and troubleshoot the Capture Pro Software( i3400,i4200,,i4250,i5000,i5200 ) -Page Setup , Scanner Setup , Jobs Setup -Users/Groups privileges and Services for the Capture Pro Software Show less

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  PC Mac Express

  Jan 2016 - Jul 2017

  Senior Information Technology Support Engineer

  - Troubleshoot computers / servers and Network problems and ensure all systems workstations and printers are in working order and operating efficiently .- Designing, installing and trialing new systems and software, and fixing any issues that arise .- Installing and configuring computer hardware operating systems and applications.- Setting up new users' accounts and profiles in Active Directory and dealing with password issues.- Meeting with clients to determine requirements troubleshooting and resolving customer reported issues .- Providing support, including procedural documentation and relevant reports. Show less

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  Global Tech Ecosystem

  Sept 2017 - now

  Chief Technology Officer

  * Routinely investigate availability issues pertaining to domain/network resources, identify and resolve specific issues.* Security Operations Center - Tier III* Cyber Security Analyst* Cyber Threat Intelligence Specialist* Network Intrusion Detection/Prevention Systems (NIDS/NIPS)* Develop support solutions and processes to enhance desktop/server production environment for corporate customers.* Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, configuring systems and applications* Test fixes to ensure problem has been adequately resolved.* Provide network analysis for issues related to connectivity. Show less

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  Tapestry

  Feb 2019 - Jun 2019

  Information Technology Manager (Domain Migration)

  - Work with the IT Head Manager, System Administrators, Engineers to assist to build, and support systems and coordinate with multiple teams to execute solutions for the domain migration project .-Setup and deploy desktops, laptops, and thin clients during new client domain migration .-Provide administration to the users utilizing the following tools: ADUC,SCCM, DNS, DHCP, User Accounts, AD and security permissions and groups-Troubleshoot and resolve user requests from start to finish with a high level of customer service and follow up-Image PC's for new hires/hardware refreshes. Migrate user data when necessary. -Provide end-user training to employee . Show less

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  Lidaas

  Jan 2024 - now

  Founder / CTO

  LIDAAS (LINK DATA AS A SERVICE) Products : #LinkLaw. #LinkDoc.* Create a SAAS software for lawyers and doctors * Cyber Security Analyst* Cyber Threat Intelligence Specialist* Network Intrusion * Develop support solutions and processes to enhance desktop/server production environment for corporate customers.* Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, configuring systems and applications* Test fixes to ensure problem has been adequately resolved.* Provide network analysis for issues related to connectivity. Show less