Lauren Schmidt

Experience

• 

  Fritzs Frozen Custard Inc

  Aug 2016 - Aug 2019

  Shift Leader

  - Supervised teams of up to 15 people and delegated tasks among them using both time and personnel management skills- Formulated and reconstructed Excel spreadsheet to record daily totals and calculate sales figures- Held responsibilities for both store opening and closing, including register reconciliation, bank deposits, and machine start-up/shut-down- Partnered with owners and management team to resolve operational issues and team conflict as needed

• 

  Mastercard

  Jun 2020 - Aug 2021

  Transaction Services Intern

  • Examined expense receipt audit process to identify inefficiencies• Followed DMAIC improvement cycle to propose improvements to that process, supportthem with in-depth data analysis on time/cost savings, and present findings to management• Designed a workflow in Alteryx connecting data sources, joining tables, calculating fields,and delivering transformed data into a Tableau server environment daily• Constructed a Tableau dashboard using the imported data that provides valuable insightsto business users through an at-a-glance view of project KPIs Show less

• 

  Missouri University of Science and Technology

  Aug 2020 - May 2022

  Success Coach Coordinator

  · Cultivate a positive and collaborative environment for team of 15 success coaches through effective communication and exemplary interpersonal skills· Train team of success coaches to guide struggling students by helping them set goals and build study plans that drive them to successful outcomes· Partner with faculty advisor to develop and implement campus-wide programs to support student engagement

• 

  Mastercard

  Aug 2022 - now

  • Data Engineer II

    Mar 2024 - now

  • Customer Experience & Engagement Analyst I

    Aug 2022 - Mar 2024