Eric Schoen

Experience

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  Publick House

  Apr 2013 - Jan 2015

  Chef

  Was solely in charge of daily inventory counts, organizing stock, alerting chef when we needed to order food. accepted all deliveries, ability to discuss future meals and ideas.Improved knowledge of the kitchen through training with experienced Hell’s Kitchen winner and observing other talented members of the kitchen. Executed in the preparation of meals, properly cleaning meat, making any necessary sauces, stocks, and soups. This was achieved by being able to utilize a wide range of kitchen tools and utensils. Maintained Kitchen equipment and cleanliness through daily tasks. Light continual maintenance was needed to ensure kitchen equipment was safe and functioning. Cleaned kitchen and similar areas as needed. Show less

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  Camelback Resort

  Nov 2013 - Feb 2014

  Ski shop

  Greet and interact with customers effectively to create a positive experience.Helped to provide customers with proper rental equipment based on their rental form and to provide efficient service. This included finding the right boots and skis/board.Adjusted bindings according to customer skill level, while providing a more personalized and efficient service. Processed returned equipment, ensuring the equipment is properly cleaned and dried, and return it to its assigned storage area. Examined all equipment for damage. Maintain a clean and organized rental shop. Show less

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  Skytop Lodge

  Jan 2015 - Nov 2016

  Always exceeded customer needs and wants by providing exceptional service and going above and beyond what was expected. Communicated with client and group coordinator to make sure the event was flawless.Responsible for following contract sent by group coordinator to have meeting spaces setup and in perfect condition upon arrival and departure. Being available and ready for refresh rooms and turnover quickly when needed. Trusted to perform most work independently.Needed to be proficient in Audio/Video technology and kept equipment maintained and clean. Able to setup and monitor all types of equipment to meet client’s needs. Show less I became proficient at providing excellent guest service and adapted my experience of the property to contently solve problems and issues when they arrived.Utilized Computer software to run reports needed to monitor trends in rate type. Compared segment analysis to determine year to date ADR and Sale periods for budgeting purposes. Worked Closely with revenue manager to share my results.Spent time meeting with potential clients providing tours and other information they requested.Proficient in planning organizing events and seeing them through completion making sure every detail is taken care of. Show less

  • Conference Services

    May 2015 - Nov 2016

  • Sales Intern

    Jan 2015 - May 2015
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  Shake Shack

  Nov 2016 - Jun 2019

  Shift Manager

  Managed multiple high-volume locations with sales ranging from 65k to 225k per week. Provided real time support to all areas of restaurant and was engaged in customer relations, providing superior dining experience to all.Responsible for ensuring restaurant was set up for success. Managed each shift with strong focus on KPI’s to ensure smooth operations and standards were met. Consistently scored higher than a 92% on all Restaurant health inspections.Executed, training, ordering, forecasting, reporting, and inventory management utilizing multiple management software platforms (NCR Aloha, Menu link Hot schedules UltiPro Workday Shacksource)Reduced equipment failure by doing routine maintenance reaching out to venders when repairs where needed. Ordered and kept inventory of small wares and misc. parts to repair any equipment necessary. Partnered with local and national charities by volunteering and fundraising (No Kid Hungry, Stephen Siller Tunnels to Towers, Jillian Fund, National MS Society Madison Square Park Conservancy Show less

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  Snowpine Lodge

  Nov 2019 - now

  Food and Beverage Manager