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Michael Crifo

Michael Crifo

Travel Sales Agent / Courier

Followers of Michael Crifo741 followers
location of Michael CrifoQuincy, Massachusetts, United States

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  • Timeline

  • About me

    IT Specialist | Web Developer

  • Education

    • Boston College High School

      2002 - 2006
      Liberal Arts

      Activities and Societies: Freshman Baseball Team (pitcher), JV Baseball Team (pitcher), Freshman Football Team (linebacker, wingback), JV Football Team (cornerback/safety, special teams, wingback), Varsity Football Team (cornerback, special teams, wingback)

    • Merrimack College

      2006 - 2010
      Bachelor Economics

      Activities and Societies: Intramural Teams: Dodgeball, Softball and Football

  • Experience

    • Great International Travel Inc.

      Jan 2002 - Sept 2010
      Travel Sales Agent / Courier

      - Assist clients with business oriented travel researching flight data to fit each traveler need- Issued airline or train tickets and promptly hand delivered same day issue if client was in Greater Boston Area - prior to electronic ticketing and itineraries via email confirmations

    • Protravel International

      Oct 2010 - Dec 2016
      Travel Sales Agent / IT Support

      - Provide top customer service by being responsive to emails and phone calls, while prioritizing high importance tasks on daily basis- Update and maintain client profiles in Sabre profile system- Install, troubleshoot and maintain hardware and software systems for Bostonoffice - on call support for New York Office for server configuration

    • Tzell Travel Group LLC

      Jan 2017 - Jul 2021
      Senior Travel Sales Manager

      - Assist clientele with business travel needs in timely fashion to accommodate both cost and preferential needs- Rapport and relationship building with clients and vendors through constant contact- Manage team of five agents including

    • Stran Promotional Solutions

      Apr 2022 - now

      • IT Support Specialist / eCommerce Ops Associate

        Mar 2023 - now

      • eCommerce Operations Associate

        Apr 2022 - Mar 2023

  • Licenses & Certifications

    • Full-Stack Development Bootcamp Training

      KnowledgeHut
      Jan 2022

  • Volunteer Experience

    • Web Designer

      Issued by 48in48 on Feb 2022
      48in48Associated with Michael Crifo