Deep Enrich
Regina Moura
464 followers
Fortaleza, Ceará, Brazil
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About me
Gestão / Coordenadora / Supervisora / Analista de Atendimento ao Cliente e Contas Médicas Hospitalares
Education
Faculdade evolução
2010 - 2014Tecnologo Graduada em Processos Gerenciais
Estácio
2021 - 2026Graduanda em psicologia
Experience
Secretaria da Saúde do Estado do Ceará - SESA
Nov 1996 - Jan 2009Atendimento a chamados de nível 3;Criação de templates para software;Criação e manutenção dos sites da sesa e unidades de saúde. Helpdesk ativo;Implantação de software;Treinamento e utilização de sistemas.
Analista de negócios em TI
Aug 2008 - Jan 2009Tecnico de atendimento
Nov 1996 - Aug 2008
Hospital Geral Dr. César Cals
Jan 2009 - Mar 2023Coordenação dos serviços de internamento, recepção, atendimento ao cliente, marcação de consultas e exames.Gestão de pessoas, escalas de serviços.participação de comissões e implantação de sistema de gestão e projetos. Gestao da área de TI, implantação do sistema de gestão hospitalar.
Coordenador administrativo
May 2016 - Mar 2023Coordenador de TI
Jan 2009 - May 2016
Licenses & Certifications
- View certificate
Recrutamento e seleção para alta performance 2.0
GupyApr 2023
BPM: Transformando Organizações por meio de Processos
Grupo PortfolioMay 2023- View certificate
Admissão e onboarding
GupyApr 2023
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