Anand Subramanian

Experience

• 

  Nittany Outsourcing Pvt Ltd, Chennai

  Jul 2001 - Jul 2006

  Payor Relationship Executive

  Production planning, monitoring and other duties• Prepared daily production plans.• Maintained daily MIS, production reports and calls reports.• Handled customer callsAccounts Receivable Follow-up:• Handled calls to insurances to perform accounts receivables follow-up for a Radiology client• Handled calls to insurances to perform accounts receivables follow-up for a Pain, Surgery and Neurology client.• Handled calls to insurances to perform accounts receivables follow-up for a Multi specialty client.Other project related responsibilities handled:• Trained 20 members for Accounts receivables follow-up for a Radiology based client.• Trained 15 members for Accounts receivables follow-up for a Pain,Surgery and Neurology client.• Trained 15 members for Accounts receivables follow-up for a Multi speciality client. Show less

• 

  HOV Services LLC

  Aug 2006 - Feb 2024

  Junior Engineer - Operations

  Project Management:• Handling the end-to–end project transition for Medical billing clients.• Preparing Project plans• Maintaining project MIS reports• Attending Customer calls for Requirement gathering and Error analysis.Operation Management: • Coordinating the account receivable follow up for a Radiology client.• Coordinating the patient demographic entry, charge entry, cash posting processes for a Radiology client.• Coordinating the patient demographic entry, charge entry, cash posting processes for a Multi specialty client. Team Management:• Handling a cross functional team of 50 members.• Monitoring of team members on attendance, project allocation, training & certification on various projects, reports, vendor management, query handling.Other project related responsibilities handled:• Interacting with Clients in US to gather requirements and preparing Training material for new projects• Trained 40 employees on the Patient Demographic Entry process for a Radiology Client• Trained 35 employees on Charge entry process for a Radiology client • Trained 20 employees on Cash Posting process for a Radiology client• Trained 30 employees on Accounts Receivables follow-up process for a Radiology client.• Trained 30 employees on the Demographic entry process for a Multi specialty client. • Trained 15 employees on Charge Entry process for a Multi specialty client. Show less

• 

  Omega Healthcare Management Services

  Feb 2013 - now

  Role: Subject Matter Expert and Process Training LeadSupport to Project Transition and Management:• Participating in the end-to–end project transition for healthcare clients.• Attending Client calls for Requirement gathering and Defect analysis.Support to Operation Management: • Coordinating new hire training sessions and facilitating the successful graduation to production floor on the following processes, o Demographic Entryo Charge Entryo Payment Postingo Accounts Receivable• Coordinating need based refresher trainings for the team members of various projects.Team Management:• Handling a team of 25 trainers.• Monitoring of team members on attendance, project allocation, training & certification on various projects, reports, vendor management, query handling.Achievements:• Trained about 1500 employees through new hire and refresher training sessions.• Received appreciation for facilitating improvement in accuracy through refresher training sessions for the payment posting project of a client. Show less

  • Assistant Manager - Technical Training

    Feb 2013 - now

  • Lead - Learning Solutions

    Feb 2013 - Feb 2024