Sevana Moses

Experience

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  JPMorgan Chase & Co.

  Apr 2012 - Sept 2014

  Bank Teller

  Perform monthly cash auditsCustodian of ATM's balancing and audit Profiling sales opportunitiesPromote products and servicesConduct teller transactions, wire transfer and travelers chequesProvide customer service to a diverse communityCoordinate closely with managersResponsible for cash handlingSolid knowledge of bank softwareResponsible for balancing accounts and ensuring transactions are accurate

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  HomeStreet Bank

  Sept 2014 - Sept 2015

  Customer Service Representative

  - Promoting branch growth with core deposits and acquisitions-Cross sale products and services to customer, promote and up sell -Cross train bankers and tellers for potential customer service and sales opportunities-Conduct teller transactions and perform weekly ATM settlements-Open accounts and consumer loan applications-Provide customer service to a diverse community-Responsible for cash handling-Solid knowledge of bank software-Responsible for balancing accounts and ensuring transactions are accurate-Custodian of ATM’s auditing and balancing-Conduct daily reports for the branch Show less

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  Wolters Kluwer Lien Solutions

  Sept 2015 - Jun 2017

  Order Processing Specialist/Follow-Up

  -Make timely decisions to meet clients’ expectations -Quality control on mortgage filings-Profiling sales opportunities-Promote products & services-Update policies and procedures-Provide customer service to a diverse community-Coordinate closely with managers-Compile weekly reports-Complete weekly follow-up for clients and management -Compile research for clients-Complete billing for clients-Work with UCC monitoring-Create training material

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  Edlio

  Jun 2017 - now

  Order to Cash Specialist