Fahad A. AlYami, PMI-PMOCP®

Experience

• 

  Huawei Technologies

  Oct 2014 - Oct 2016

  RF Optimization Engineer

  - KPIs monitoring & improvement.- Requesting Additional Capability (ACR). - COW survey. - Worst Cell Analysis. Neighbor Audits. - Parameter Audits. - GM Cluster Report (Weekly & Monthly) - Solving Customer Complaints.- New Site Acceptance. - Requesting New sites (NCR). - Zero Traffic analysis. - TTs Handling. - Handover Audits. - DT log Analysis (benchmarking, Customers). - Requesting Parameters Change (PCR). - Escalation Sites with repeated availability, Packet Loss, repeated Hardware, and Sites with repeated Interference Issues. Show less

• 

  Stc

  Nov 2016 - now

  Infrastructure and Network Management:- Oversee vendors responsible for data center and mobile network operations, maintenance, and incident response. - Ensure prompt resolution of network issues and perform root cause analysis. - Be prepared to work overtime to support network stability Network.Maintenance and Auditing: - Oversee vendors performing routine network maintenance tasks. - Oversee & Conduct weekly audits to maintain high network performance and quality.Network Installation and Upgrades: - Oversee and provide guidance to vendors on network deployments, upgrades, configuration, and installations. - Oversee & Conduct weekly audits Preliminary Acceptance Tests (PATs).Asset Management:- Oversee maintenance of infrastructure assets, including spares and lifecycle.Leadership and Development: - Lead and guide vendor teams and technicians, assign tasks, provide training. - Conducting performance evaluations and fostering a collaborative and supportive work environment. - Monitor & report on KPI performance & highlights any breach of SLA’s to seniors. - Review & Approve POD related accomplished vendor works.Documentation: - Oversee maintaining accurate network configuration and operational documentation. Continuous Improvement: - Identify opportunities to enhance service support processes. - Collaborate with vendors to implement improvements and optimize operations. Show less

  • Network Operation Assistant Manager

    Apr 2022 - now

  • Senior Network Operation Engineer

    Nov 2016 - Apr 2022