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Dimitrios Chatzitopalis

Dimitrios Chatzitopalis

Customer Service Representative

Followers of Dimitrios Chatzitopalis127 followers
location of Dimitrios ChatzitopalisGreece

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  • Timeline

  • About me

    Customer Experience Technical Associate at Enartia Greece, brand of team.blue

  • Education

    • Technologiko Ekpaideutiko Idrima, Thessalonikis

      2010 - 2019
      Economics

    • CS50

      2019 - 2021
      Certification Computer Science

      Activities and Societies: Computer Science, Python, C, HTML, CSS, js, Flask, Jinja, SQL CS50's Introduction to Computer Science

  • Experience

    • National Bank of Greece

      Apr 2017 - Oct 2017
      Customer Service Representative

      Providing customer support and general information about bank's services, opening new bank accounts, and troubleshoot any debit card transaction issues while using a CRM program in order to help me profiling new customers and update older ones, into N.B.G's database

    • Xtream IPTV LTD

      Feb 2018 - Sept 2019
      Senior Customer Service Representative

      Providing full remote support, contacting with clients via ticketing system management "WHMCS", a web hosting billing & automation platform, connecting remotely with client's Linux server, restoring and configuring Mysql databases, providing support also on server attacks, make sure for client's server stability and optimizing Xtream Codes IPTV Ltd panel's that is installed on clients servers, for maximum performance.

    • Self-employed

      Oct 2019 - now
      Customer Service Specialist

    • Agrimac S.A.

      Jan 2020 - May 2021
      Warehouse Manager

    • Enartia

      May 2021 - now
      Customer Experience Assistant

  • Licenses & Certifications