Alejandro Eustaquio

Experience

• 

  Wells Fargo

  Jun 2009 - Sept 2017

  Experienced in managing operations to reduce risk to the bank. Managed as much as 8 direct reports and 7 indirect reports to drive not only an operationally sound business, but deposit growth as well. Experienced in making outbound calls to set appointments in order to bring in business. Acted as a partner to other sectors of the business to provide quality referrals around home lending, business banking, and investment needs.

  • Service Manager 2

    Nov 2014 - Sept 2017

  • Lead Teller

    Dec 2013 - Nov 2014

  • Personal Banker

    Nov 2011 - Dec 2013

  • Business Phone Banker 2

    Aug 2010 - Nov 2011

  • Bank Teller

    Jun 2009 - Aug 2010
• 

  Bank of America

  Oct 2017 - Aug 2018

  Financial Center Operations Manager

  Coached and mentored team members towards an exceptional client experience, increased production, and risk management. Acted as the right-hand to the Financial Center Manager. Coached towards team member development in order to place the primary focus on our biggest asset, our team members. Assisted clients with an exceptional client experience throughout the sales and service interaction.

• 

  JP Morgan Chase Bank N.A.

  Aug 2018 - Nov 2021

  Branch Manager

  Creating an employee obsessed culture that drives a customer obsessed experience. Coaching and leading a team towards increased production while maintaining operational excellence. Partnering with other lines of businesses through weekly meetings to establish a goal, strategize a plan, and follow up with execution to improve business results.