
Timeline
About me
Senior Traffic Workforce Analyst, Master of Business Administration and Analytics
Education

North carolina agricultural and technical state university
2020 - 2021Bachelor's degree science in business information technology 3.76 gpa (summa cum laude “highest honors”)Activities and Societies: Chancellor’s List

University of north carolina at pembroke
2022 - 2024Master of business administration - mba business administration and management, general 3.65 gpa (cum laude)
Experience

Charter communications
Jul 2017 - nowSenior Traffic Workforce Analyst
May 2022 - nowWireless Network Engineer
Nov 2021 - May 2022Community Solutions Managed Wifi Lead
Feb 2021 - Nov 2021Community Solutions Lead
Mar 2019 - Feb 2021Community Solutions Rep II
Mar 2018 - Apr 2019Video Repair Agent
Jul 2017 - Mar 2018
Licenses & Certifications
- View certificate

Google analytics certification
Google analyticsSept 2022 - View certificate

Alvaria workforce certified tracking associate
Alvaria, inc.Nov 2023 - View certificate

Microsoft excel 2019 advanced
North carolina agricultural and technical state universityMay 2021 - View certificate

Critical thinking - powerpoint introductory 2019
North carolina agricultural and technical state universityMay 2021 - View certificate

Microsoft word 2019 advanced
North carolina agricultural and technical state universityMay 2021
Honors & Awards
- Awarded to Matthew RogersCharter Distinction Award Charter Communications Feb 2020 Charter’s Distinction Award formally recognizes employees who have created sustained value for the business and have demonstrated leadership, initiative, resourcefulness and creativity to make significant, ongoing, measurable changes or improvements in a product, program or service.Employees who, through their actions, create value for the business are initially recognized with an Achievement Award, which garners an automatic nomination for the Distinction Award. In addition, Vice… Show more Charter’s Distinction Award formally recognizes employees who have created sustained value for the business and have demonstrated leadership, initiative, resourcefulness and creativity to make significant, ongoing, measurable changes or improvements in a product, program or service.Employees who, through their actions, create value for the business are initially recognized with an Achievement Award, which garners an automatic nomination for the Distinction Award. In addition, Vice Presidents and above can nominate candidates for the distinguished award.The annual winners are selected by looking specifically at those employees who have made the most significant contributions toward achieving company priorities throughout the year. Show less
- Awarded to Matthew RogersCharter Achievement Award Charter Communications Oct 2019 Charter’s Achievement Awards recognize employees for outstanding service. Each quarter, employees who, through their actions, create value for the business and demonstrate initiative, resourcefulness and creativity to make significant, measurable changes or improvements in a product, program or service are recognized through this Charter Champions award.As a Charter employee, you can nominate a fellow employee for an Achievement Award through the Charter Reward Network online platform… Show more Charter’s Achievement Awards recognize employees for outstanding service. Each quarter, employees who, through their actions, create value for the business and demonstrate initiative, resourcefulness and creativity to make significant, measurable changes or improvements in a product, program or service are recognized through this Charter Champions award.As a Charter employee, you can nominate a fellow employee for an Achievement Award through the Charter Reward Network online platform. All nominations are reviewed by operating group committees to determine the most worthy recipients for the quarter. Examples of winning behaviors and results include:Exceptional quality customer service provided to external or internal customersFar exceeds a predefined goal as measured by key metricsConverts negative customer relationships into positive relationships supporting increased revenuesCreates process improvement that produces significant measurable cost savings Show less
- Awarded to Matthew RogersCharter Achievement Award Charter Communications Mar 2019 Charter’s Achievement Awards recognize employees for outstanding service. Each quarter, employees who, through their actions, create value for the business and demonstrate initiative, resourcefulness and creativity to make significant, measurable changes or improvements in a product, program or service are recognized through this Charter Champions award.As a Charter employee, you can nominate a fellow employee for an Achievement Award through the Charter Reward Network online platform… Show more Charter’s Achievement Awards recognize employees for outstanding service. Each quarter, employees who, through their actions, create value for the business and demonstrate initiative, resourcefulness and creativity to make significant, measurable changes or improvements in a product, program or service are recognized through this Charter Champions award.As a Charter employee, you can nominate a fellow employee for an Achievement Award through the Charter Reward Network online platform. All nominations are reviewed by operating group committees to determine the most worthy recipients for the quarter. Examples of winning behaviors and results include:Exceptional quality customer service provided to external or internal customersFar exceeds a predefined goal as measured by key metricsConverts negative customer relationships into positive relationships supporting increased revenuesCreates process improvement that produces significant measurable cost savings Show less
- Awarded to Matthew RogersCharter Achievement Award Charter Communications Charter’s Achievement Awards recognize employees for outstanding service. Each quarter, employees who, through their actions, create value for the business and demonstrate initiative, resourcefulness and creativity to make significant, measurable changes or improvements in a product, program or service are recognized through this Charter Champions award.As a Charter employee, you can nominate a fellow employee for an Achievement Award through the Charter Reward Network online platform… Show more Charter’s Achievement Awards recognize employees for outstanding service. Each quarter, employees who, through their actions, create value for the business and demonstrate initiative, resourcefulness and creativity to make significant, measurable changes or improvements in a product, program or service are recognized through this Charter Champions award.As a Charter employee, you can nominate a fellow employee for an Achievement Award through the Charter Reward Network online platform. All nominations are reviewed by operating group committees to determine the most worthy recipients for the quarter. Examples of winning behaviors and results include:Exceptional quality customer service provided to external or internal customersFar exceeds a predefined goal as measured by key metricsConverts negative customer relationships into positive relationships supporting increased revenuesCreates process improvement that produces significant measurable cost savings Show less
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