Ziemowit Żywiołowski

Ziemowit żywiołowski

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location of Ziemowit ŻywiołowskiMiński, Mazowieckie, Poland
Followers of Ziemowit Żywiołowski673 followers
  • Timeline

  • About me

    IT Service Delivery Manager w IT Kontrakt

  • Education

    • Iv lo w bydgoszczy

      2000 - 2004
      High school certificate linguistic journalism class
    • Wyższa szkoła bankowa w toruniu

      2014 - 2015
      Postgraduate diploma project management
    • Uniwersytet kazimierza wielkiego

      2004 - 2010
      Master's degree politics
    • Wyższa szkoła gospodarki w bydgoszczy

      2012 - 2013
      Postgraduate diploma human resources managment
  • Experience

    • Cukiernia sowa

      Oct 2011 - May 2013
      Manager

      Manager of Soda Club & Lounge Bar - Supervisor of team counting 25 people- Human Resources Management (recruitment, coaching,)- Marketing Management (brand marketing, advertising campaigns, creative team)- Financial Management ( financial analysis, financial reporting, financial investments)- Customer Management ( solving complaints, taking care about VIP clients, taking care of clients demandings)- Organization and management of everyday functioning of Club & Lounge Bar

    • Sdl plc

      Jun 2013 - Jun 2014
      Project coordinator

      - Initial customer contact (including price/contract negotiations) and customer contact during project lifetime - Preparing offers/quotations in cooperation with department managers;- Project Management:• setting milestones and identifying products,• controlling the budget,• choosing and allocating appropriate resources,• foreseeing risky situations and adapting the project plan to the demands of the project as it develops,• creating project documentation (status reports, query sheets, etc),• preparing project meetings (with clients, with team leaders/members),• overseeing deliveries, employing quality assurance procedures, Show less

    • Atos

      Jul 2014 - May 2017

      Managing IT infrastructure projects for British clients, from both public and private sectors, based on the PRINCE2 and SCRUM methodologies, of which:- Responsibility for successful project delivery according to agreed scope, quality, time and budget;- Establishment and implementation of project management processes to ensure that projects are delivered efficiently as well as adhere to high quality criteria and customer expectations;- Managing multinational project teams consisting of IT engineers and other IT specialists;- Maintaining control and monitoring of progress against established baselines and tolerances;- Responsibility for overall coordination of activities in/around the project;- Responsibility for risk management and managing issues;- Responsibility for producing/maintaining project plans and teamwork assignments as well as adjusting project plans and/or resources assignments to meet changing needs of projects;- Liaising with suppliers and project products’ users;- Assembling project documentation as per PRINCE2 standards;- Caring about relations with clients – as the foundation of a fully successful project Show less - Creating advanced reports using MS Excel & MS PowerPoint- Consolidate data, push and drive initiatives throughout the organization- Produce presentations and present where appropriate. - Progress & Financial Reporting- Setup & maintain the templates to capture the financial information- Arranging meetings with clients- Management support - scheduling, planning, co-ordination, meeting minutes taking and reporting on further actions.- Quality service- Support recruitment process- Other back office co-ordination activities Show less

      • IT Project Leader

        Mar 2016 - May 2017
      • IT Business Specialist

        Jul 2014 - Mar 2016
    • It kontrakt

      May 2017 - Jun 2018
      It service delivery manager

      - Managing IT services for Roche- Managing multiple teams with total headcount 45-50 people- Upstaffing, recruitment- Contract management, contract negotiations- Budget Management- Risk Management- Change Management- Responsible for KPIs and SLAs- Organizing services in the way to use best ITIL practices

  • Licenses & Certifications

    • Building business relations with customer

      Congressio
      Jun 2015
    • Zertifikat deutsch b1

      Telc gmbh - the european language certificates
      Jul 2008
    • Agile awarness level 1

      Atos
    • Lean six sigma yellow belt

      Atos
    • Master top coach

      Roy martina experience
      Jun 2012
    • Itil foundation

      Axelos global best practice
      Feb 2016
    • Prince 2 foundation

      Altkom akademia
      Jun 2015
    • Business process modeling

      Devoteam
      Mar 2015
    • Itil® intermediate certificate in it continual service improvement

      Axelos global best practice
      Mar 2018
  • Honors & Awards

    • Awarded to Ziemowit Żywiołowski
      Accolade Award - Bravo Atos May 2016
    • Awarded to Ziemowit Żywiołowski
      Brand Hero Atos Feb 2016
    • Awarded to Ziemowit Żywiołowski
      Accolade Award - Bronze Atos Dec 2015
    • Awarded to Ziemowit Żywiołowski
      Accolade Award - Bravo Atos Jun 2015
    • Awarded to Ziemowit Żywiołowski
      Accolade Award - Bravo Atos Apr 2015