Experience

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  Jse

  Jan 1987 - Feb 1989

  Systems analyst (last position held)

  I joined the JSE as a developer working on a variety of trading and admin applications including the Gilts and BDA systems; designed and developed a Dividends reporting tool

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  Anglo american

  Jul 1989 - Jun 1993

  It team leader (last position held)

  Designed and developed functionality to assist the finance team within the Property Services division

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  Business edge systems

  Jul 1993 - Mar 2007

  Business unit manager (last position held)

  Accountable for managing the consulting services within designated business units - revenue, project deliveries, clients and staff ; prior to this was a Senior Project Manager across a variety of clients and industries including banking, insurance, mining and retail

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  Standard bank south africa

  Apr 2007 - Jul 2008

  Production it manager - credit risk

  Accountable for the availability, maintenance and support of a portfolio of Credit Risk systems used by the Middle Office operations team of the Investment banking division .As manager of a ‘Run the Bank’ team, we took on and successfully delivered the first upgrade of Adaptiv, a global Credit Risk platform. so that the implementation programme team could retain focus on delivery of the multi-year roadmap

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  Calypso technology

  Aug 2008 - Jun 2012

  Senior account manager

  Accountable for relationship management, client satisfaction and retention as well as identifying opportunities for the client to further leverage and extend their use of the software; responsible for South African and European banking clients

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  Ssp (worldwide)

  Jul 2012 - Feb 2017

  Head of professional services africa

  Accountable for all software projects and services staff across the SSP African client base - new implementations and upgrades Tailored Prince2 to build an implementation approach, processes and people around an Insurance Administration software platform and used it to deliver a portfolio of projects consistently across 9 clients in 7 countries.Key contributor to new sales and implementations, working closely with and alongside Business Development and Account Director colleagues – in a 2-year period, I contributed to closing 3 new deals which my team then implemented Show less

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  Sapiens

  Mar 2017 - Apr 2019

  Director, account management
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  Bravura solutions

  Apr 2019 - now

  Implementation director

  Have delivered a portfolio of complex programmes of varying size (£5m – £10m), meeting gross margin targets by managing costs; my current team delivers a consistent billable utilization of > 80%. As a Capability Director, I have ensured that my reports and their team members define relevant training plans and create knowledge sharing initiatives – my team has on average 6 days of external training per year, higher than any other area; my senior reports also run internal workshops on system components or ‘tips and techniques’ sessions. Show less