Experience

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  Transamerica life insurance company

  Jul 1984 - Jul 1993

  Claim unit manager

  Manager for a multi-jurisdictional unit handling General Liability and Fast Track claims.Trained and supervised a staff of 10+ adjusters in the handling of general and auto liability claims in multi jurisdictions.Travel to clients to discuss status of insurance program.Represented the insurance company at industry conferences and gave presentations.Coordinated and conducted training for the automated claims system from Home Office in California for 2 years

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  York claims service inc

  Aug 1993 - Feb 1994

  Senior litigation examiner

  Responsible for handling, directing and setline complex casualty lawsuits for self-insured clients, with reporting requirements to the insurance carrier.Initiated investigation of these claims to ultimately determine liability, coverage and strategically develop a game plan to resolve these lawsuits.Attended claim reviews with clients to discuss outstanding losses and issues

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  Vf corporation

  Feb 1994 - Aug 1998

  National claims coordinator

  Oversight of the Self-Insured and Insured program for VF Corporation, in Wyomissing PA. Responsible for staffing the program with dedicated WC adjusters at the various claims offices around the countryPersonally handled all of the General Liability and Auto Liability claims throughout the USA and WC in the states they were not Self Insured.Had oversight over the WC claims handling by the dedicated adjustersWas housed in VF Corporation’s headquarters in Wyomissing, PA but was an employee of the following three TPA’s: Sedgwick, Scott Wetzel and Gallagher Bassett, depending on what year.Travel to claim offices to attend the various WC claim reviews and medical Management meetingsResponsible for monitoring all state compliance’s and reportsAssure that all special handling instructions are adhered to with the carrier and reporting requirementsMember of the VF Task Force organization, which fostered a strong awareness to risk control and claims control. Show less

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  American international group

  Aug 1998 - Jun 2013

  Vice president

  Claims Marketing – Responsible for new business opportunities and retention of existing accounts. Support profit centers in renewals and new business opportunities.Work with Business Development Managers in cross sell opportunities and securing new business utilizing such brokers as Marsh, Aon, Willis and Arthur J. Gallagher, along with 2nd and 3rd tier brokersAssure that insurance and claims quotes are timely and competitiveConduct presentations to new accounts on the capabilities of AIG Risk Management and Domestic Claims.Resolve issues with Casualty, Severity and Financial linesAttend industry conferences and seminarsInteract with Sr. level managers internally as well as externally (clients)Creation of a Producer and Claim Council for 2nd and 3rd tier casualty brokers that meets quarterly to discuss industry trendsAccount Manager – AIG Risk ManagementOversee and coordinate servicing issues for AIG’s National Accounts.Responsible for securing submissions of new and existing business. Coordinate the renewal process for underwriters, which would include securing data from Premium Audit, Claims, Loss Control, Policy issuance Dept and analyzing loss data from the RMIS system (Intellirisk and TPAIR). Show less

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  Esis, inc.

  Nov 2013 - Sept 2015

  Account executive

  Responsible for retention of existing accounts and new business opportunitiesProvide annual and /or multi-year pricing on renewal business and negotiate an increase in claim fees, RMIS, Loss Control and Medical Management servicesParticipate in new business presentations to talk about ESIS capabilitiesTrain existing client on the use of GRA (Global Risk Advantage), the RMIS systemCoordinate and travel to my clients for File Reviews with the Claim officesIssue and negotiate Claim Proposals and Claim ContractsSet up client with the ability to report losses on the Claims Capture systemDocument the deal, pricing and profitability in Salesforce Show less

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  Qbe north america

  Mar 2016 - Jan 2022

  Avp, strategic account manager at qbe
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  C. v. starr & co.

  Jan 2022 - Sept 2022

  Account services manager
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  Nfp

  Sept 2022 - now

  Vice president - claims account executive at nfp