Experience

• 

  Press up hospitality group

  Mar 2018 - now

  • Ensuring standardisation and consistent beverage preparation, presentation and quality.• Training and developing bar personnel, including table service, bartending, operating Point Of Sales System (POS), and customer service.• Communicating standard operation procedures to staff to assure quality and consistency of service and compliance with company policies.• Maintaining and ensuring adherence to effective security procedures, including opening and closing procedures.• Keeping an overview of stock and managing physical stock control during shifts, ensuring full availability of all menu items.• Ensuring that all cash/financial procedures are carried out correctly and fully and that management receives all reports promptly and to the required standards.• Guaranteeing that all cash and stock is kept safely whilst on the premises and tills are operated correctly.• Managing bar float to fulfil change requirements and ensuring that cash takings are accurately recorded and reconciled.• Renewing the drink menu, creating new cocktails and/or suggesting new drinks.• Writing the shift handover and reporting to the hotel duty manager. Show less • Welcomed customers, read and listened to people to determine beverage preferences, made recommendations and took drink orders.• Served beverages to customers by selecting and mixing ingredients, garnishing glassware, and choosing the right colours.• Took inventory and ordered supplies to ensure that the bar and tables were well-stocked.• Handled cash, credit, and debit card transactions, ensured charges were accurate and returned correct change to patrons, balancing the cash register. Show less

  • Assistant Bar Manager

    Mar 2023 - now

  • Bar Supervisor

    Mar 2022 - Apr 2023

  • Bartender

    Aug 2018 - Mar 2022

  • Bar Back

    Mar 2018 - Aug 2018