Dulkipli Rizal

Dulkipli rizal

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location of Dulkipli RizalBandung, West Java, Indonesia
Followers of Dulkipli Rizal369 followers
  • Timeline

  • About me

    Seller Management Lead West Java

  • Education

    • Universitas mercu buana

      2014 - 2016
      Bachelor's degree information system
    • Politeknik pos indonesia

      2010 - 2013
      Diploma degree information technology

      Activities and Societies: Organisasi Marketing (Indonesia Marketing Association)

  • Experience

    • Telkomsel

      Feb 2014 - May 2016
      Customer service team lead
    • Citi

      Jun 2016 - Apr 2019
      Senior universal banker
    • Rpx

      May 2019 - Nov 2020
      Account manager osl west java

      Managing West Java Area :- Maintained strong business relationship, monitor and analyzed the client’s performance on a daily & quarterly basis.- Prepared and presented performance report, provided solutions and initiatives that benefits both parties.- Successfully achieved the target daily high (number of volume) by working closely with the client.- Closed client complaints by coordinating with internal stakeholders in investigating and finding the root cause of the complaints.- Negotiated and extended client contract agreements to ensure positive outcome for both parties.- Increase or growth Fedex with International service/products Show less

    • Shopee

      Dec 2020 - now
      Seller management lead west java / business development manager

      - Leading Relationship Manager from Shopee Express to make sure Maintained strong business relationship, monitor and analyzed the Sellers performance on a daily & quarterly basis.- Increase or growth of the West Java region in terms of the number of ADO and Sellers.- Analyze trends from deactivation sellers and find solutions to improve.- Prepared and presented performance report, provided solutions andinitiatives that benefits both parties.

  • Licenses & Certifications