Experience

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  Aquity solutions

  May 2021 - Apr 2022

  Associate application analyst
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  Dell technologies

  Apr 2022 - Nov 2024

  Position Summary :•Supported Solution Architects as an Customer experience engineer for the Infrastructure Solutions Group, overseeing large Enterprise accounts in Wisconsin.• Expertise in mid-range storage and hyper-converged infrastructure, optimizing clients' Data Center infrastructure for improved efficiency and reduced footprint.• Conducted storage and server profiling using LiveOptics, Field Surveys to assess system health and identify pain points.• Collaborated with Subject Matter Experts (SMEs) to design storage solutions, calculate savings, and develop comprehensive proposals for customers. Managed quote processing, shipment tracking, asset decommission, and post-sales activities.• Developed internal tools and processes, creating standard operating procedures and maintaining documentation. Show less

  • Inside product Specialist 2

    Apr 2024 - Nov 2024

  • Solutions Engineer

    Apr 2022 - Nov 2024
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  Rubrik

  Nov 2024 - now

  Customer success manager