Experience

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  Various mental health providers

  Apr 1986 - Sept 1992

  Staff nurse

  Managed 4+ staff at 30 bedded in-patient centres for adults with acute metal health issuesDispensed medication

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  Nhs redbridge

  Sept 1992 - Mar 1994

  Charge nurse, young people

  Led an operational nursing team of approx 15 staffProvided out of hours emergency coverForged positive relations with young people (age 14-19) within a therapeutic settingDealt with and managed crisis situations that frequently involved self harm or potential violence towards othersCo-lead various groups, the remit of which was to encourage and give positive role models

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  Barts health nhs trust

  Feb 1994 - Jun 1996

  Charge nurse, community elderly

  Managed a case load of over 100 clients, age 65+ in the local community with a range of mental health issuesAssessed new referrals in their community settingManaged and dispensed medicationReported developments and issues to the multi-disciplinary team

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  Hackney learning trust

  Aug 1997 - Feb 2002

  Principal case officer, special educational needs

  • Responsible for the progression and maintenance of over 500 cases for pupils/students with SEN statements: statements, placement, provision, annual reviews, transitions, • Forged strong working relations across professional networks, including with mainstream and specialist schools• Drafted legally binding SEN statements based on a range of professional reports and recommended educational provision• Determined cost-effective educational placement and supporting provision

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  London borough of barnet

  Jun 2002 - Oct 2003

  Consultant, parent partnership service, special educational needs

  Identification of active charity/voluntary groups with interests in children/pupils with SEN working in the Borough• Drafted in consultation a summary newsletter detailing child/pupil related SEN services, charities, voluntary and private organisations for Barnet information services and employees within SEN• Established information/dialogue forums between Barnet Council and SEN-interested organisations• Assessed and made recommendations regarding the development and future of the Barnet SEN Parent Partnership Service• Provided advice and guidance to parents and volunteers in relation to special educational needs• Supported parents in meetings with professionals, including educationalists, medical personnel and social services. Show less

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  Westminster city council

  Jun 2002 - Jul 2008

  Operational manager, special educational and additional needs

  • Networking/joined up working expertise across Children's Social Services, educational placements, Health - physical and mental wellbeing - specialist teachers, probation service, SALT, Educational Psychology• Complex cases - facilitation, diplomacy, agreement goals, mediation• Team management of 3• Tribunals representative: preparation of cases, negotiation and case presentation and argument at hearings• Managing educational stage transitions: early years, primary, Year 9 onwards leading to post-16 and post-19). Support for Westminster secondary schools with out of borough applications. SEN representative at the joint working transitions group. Set up an independent travel mentoring service.• Established a joint Connexions/SEN/Children with Disabilities information conference for students and parents.• Coordinated the tutor provision for out of school pupils with SEN statements• Operational management of O.T provision for Westminster pupils• Case management, drafting of complex legally aware correspondence and legally binding SEN statements• Adherence to budget controls for placements, support and equipment• An active member of the Complex Needs panel• Preparation and presentation of exemplar cases for Ofsted audits in liaison with Children's Services Show less

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  National trade union congress

  Jul 2008 - now

  Office manager, unionlearn national office

  • National office coordinator and Service team member (quality improvement, supporting learners, reporting to funders etc). Line manager to the national administration team. • Quality improvement: core team member for the design, draft and continuing review of the organisation’s 6-stage QI process• Self-assessment annual review: contributed to the design and draft of the process, fully responsible internally for a five year review and amendments to the process. Responsibility for questionnaire content and design, collation of responses, analysis and reporting• Draft and design of an internal process and induction guide. Drew together the mass of information about our organisation, turning into an e-based reference for new and current staff.• Event planning, delivery and coordination: conferences, specialist seminars and meetings• Team development and management, performance management• Office restructure and move: planning and coordination• Work experience students: design and implement programmes, and mentor students • Servicing meetings (Finance and Audit committee, senior management, Board, team). Preparation, scheduling, invitations, agendas, note taking• Document design: templates design for generic internal processes, formatting, illustrations, tables, graphs, narrative flow, proofreading• Coordinate visitor arrangements to our office• Paperwork management for funding bids, strategic and operational plans, risk register, EEC bids, DBIS (our main funder) reports• Job description and spec design, candidate selection and interviewing Show less