Muhammad S.

Muhammad S.

Customer Service Representative

location of Muhammad S.Karāchi, Sindh, Pakistan

Connect with Muhammad S. to Send Message

Connect

Connect with Muhammad S. to Send Message

Connect
  • Timeline

  • About me

    HR Generalist | Talent Acquisition | Recruiter | HR Operations | Payroll Management | Comp & Benefits |

  • Education

    • GOVT DEGREE COLLEGE, GULISTAN E JOHAR

      2015 - 2017
      Pre-Engineering Science
    • S.M. PUBLIC ACADEMY

      2013 - 2015
      Secondary School Computer Science
    • Iqra University (Official)

      2018 - 2021
      Bachelor of Business Administration - BBA Human Resources Management/Personnel Administration, General/Marketing/Accounting/Finance 3.12 CGPA
  • Experience

    • Envision International

      Oct 2020 - Nov 2020
      Customer Service Representative
    • IMPRESSOLS

      Jan 2021 - Aug 2021

      JOB RESPONSIBILITIES● Responded promptly to employee inquiries, questions, and complaints, providing guidance in alignment with company policies and procedures.● Managed the documentation and claims process for medical insurance cases for all employees, ensuring accuracy and efficiency.● Maintained meticulous records of employee documents and personnel files, ensuring compliance with regulatory requirements.● Conducted telephonic interviews and scheduled in-office interviews, facilitating the initial assessment of candidates.● Provided support to the HR Lead in the payroll process by compiling and providing attendance data, new inductions, terminations, confirmations, and leave forms.● Processed various HR-related letters, including Job Letters, Warning Letters, Permanent Letters, Bank Account Opening letters, etc., ensuring accuracy and adherence to company standards. Show less

      • Human Resources Coordinator

        Jun 2021 - Aug 2021
      • Human Resources Trainee

        Jan 2021 - Jun 2021
    • Tafsol Technologies

      Aug 2021 - Feb 2022

      JOB RESPONSIBILITIES● Maintained accurate employee data and updated accounts of all employment records, ensuring compliance with company policies and regulations.● Assisted in the recruitment and training processes for new employees across various departments.● Provided support to the daily operations of a bustling human resources department, including handling inquiries and administrative tasks.● Ensured the confidentiality of all personnel, office, and employment records, maintaining a high level of discretion and professionalism.● Supported the recruitment process by sourcing candidates and coordinating interview schedules.● Managed interview scheduling for the in-house recruiting team, including confirming availability of interviewers and interviewees, setting up meetings, securing meeting spaces, and conducting interviews as needed.● Facilitated the onboarding process for new employees, conducting orientations to familiarize them with company policies, procedures, and culture. Show less

      • Senior Human Resources Generalist

        Dec 2021 - Feb 2022
      • Human Resources Generalist

        Aug 2021 - Nov 2021
    • ProByte (Pvt) Ltd.

      Feb 2022 - now

      JOB RESPONSIBILITIES● Led the full-cycle recruitment process, from candidate sourcing to onboarding, utilizing platforms such as Indeed, LinkedIn, and various job boards.● Crafted compelling job descriptions and postings to attract top talent within the target market.● Utilized Applicant Tracking Systems (ATS) on Indeed and LinkedIn to efficiently screen applicant resumes and coordinate interviews.● Maintained meticulous records of shortlisted candidates post-technical assessments.● Facilitated the approval process for selected candidates, liaising with hiring managers, CEO, and higher management.● Managed seamless onboarding processes for new employees, providing access to resources and managing employee documents.● Oversaw the onboarding of new employees into HRIS and Attendance Management systems.● Served as the primary point of contact for queries and issues related to FlowHCM software, ensuring timely resolution and support.● Administering employee compensation and benefits programs, ensuring compliance with company policies and regulations.● Collaborating with finance and other departments to ensure accurate processing of compensation-related activities.● Providing guidance and support to employees on matters related to compensation, benefits, and other HR inquiries● Processed payroll accurately and addressed payroll-related inquiries promptly.● Responded to employee requests and questions regarding benefits and compensation, ensuring clarity and accuracy.● Managed the full and final clearance process for departing employees, ensuring all pending matters were addressed comprehensively.● Acted as a trusted point of contact for HR-related inquiries, effectively liaising with team members and stakeholders. Show less

      • Assistant Manager - HR Generalist

        Jan 2023 - now
      • Senior Human Resources Generalist

        Apr 2022 - Jan 2023
      • Human Resources Executive

        Feb 2022 - Apr 2022
    • The Techrics

      Oct 2022 - now
      Human Resources Manager

      ● Led the full-cycle recruitment process, from candidate sourcing to onboarding, utilizing platforms such as Indeed, LinkedIn, and various job boards.● Crafted compelling job descriptions and postings to attract top talent within the target market.● Utilized Applicant Tracking Systems (ATS) on Indeed and LinkedIn to efficiently screen applicant resumes and coordinate interviews.● Maintained meticulous records of shortlisted candidates post-technical assessments.● Facilitated the approval process for selected candidates, liaising with hiring managers, CEO, and higher management.● Managed seamless onboarding processes for new employees, providing access to resources and managing employee documents.● Oversaw the onboarding of new employees into HRIS and Attendance Management systems.● Served as the primary point of contact for queries and issues related to FlowHCM software, ensuring timely resolution and support.● Administering employee compensation and benefits programs, ensuring compliance with company policies and regulations.● Collaborating with finance and other departments to ensure accurate processing of compensation-related activities.● Providing guidance and support to employees on matters related to compensation, benefits, and other HR inquiries● Processed payroll accurately and addressed payroll-related inquiries promptly.● Responded to employee requests and questions regarding benefits and compensation, ensuring clarity and accuracy.● Managed the full and final clearance process for departing employees, ensuring all pending matters were addressed comprehensively.● Acted as a trusted point of contact for HR-related inquiries, effectively liaising with team members and stakeholders. Show less

  • Licenses & Certifications