Chaker Khoder

Experience

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  Sliver shore

  Jan 2013 - May 2016

  Waiter
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  La plage

  Jun 2013 - Sept 2016

  Captain Waiter

  lebanese sea food casual dining promote guest satisfaction -maintain a safe and sanitary work environment -ensure only the highest quality products are being served - pushed sale of hight profit margin food items and increase the profit

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  Em Sherif Cafe

  Sept 2016 - Sept 2020

  Head Waiter ( pre opening )

  Led the waitstaff team to deliver exceptional Lebanese hospitality and dining experiences.Ensured prompt and accurate service, aligning with the restaurant's traditional standards.Trained new team members on menu knowledge, including Lebanese cuisine and cultural significance.Supervised table arrangements and ensured readiness for service.Collaborated with the kitchen team to ensure timely and accurate food delivery.Resolved guest concerns efficiently, enhancing satisfaction and loyalty. Show less

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  AÏ bar & restaurant

  Oct 2021 - Mar 2022

  Supervisor ( pre opening )

  japanese fine dining Train workers in food preparation , and in service , sanitation , and safety procedures . -Greet and seat guests , and present menus and wine lists.- Compile and balance cash receipts at the end of the day or shift.-Perform various financial activities such as cash handling , deposit preparation , and payroll.-Resolve customer complaints regarding food service .-Observe and evaluate workers and work procedures to ensure quality standards and service.

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  SAFOOD INTERNATIONAL LLC the palm restaurant

  Jan 2022 - May 2022

  Supervisor ( pre opening )

  Supervised daily operations in a high-volume American steakhouse, ensuring adherence to standards of service and quality.Trained and mentored staff under guidance from an international team from the United States, implementing globally recognized service protocols.Ensured consistency in delivering premium guest experiences, aligned with American steakhouse hospitality standards.Monitored food presentation and service quality, maintaining exceptional dining standards.Managed staff schedules to optimize efficiency during peak service hours.Resolved guest concerns promptly and professionally, fostering repeat patronage. Show less

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  Sol luxury beach bar

  Jun 2022 - Oct 2022

  Supervisor (pre opening )

  Supervised daily restaurant operations, ensuring seamless service and guest satisfaction.Trained and coached staff on menu knowledge, service protocols, and operational efficiency.Monitored food and beverage quality, maintaining compliance with health and safety standards.Managed staff schedules to align with peak service hours, optimizing productivity.Resolved guest concerns professionally, fostering repeat business and loyalty.Conducted regular inventory checks and ensured accurate stock levels.Collaborated with management to implement promotions and drive sales.Oversaw cash handling and daily reconciliations, maintaining financial accuracy. Show less

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  Janiya

  Nov 2022 - now

  Optimized daily floor operations, ensuring seamless service flow and exceptional guest satisfaction.Supervised and trained a team of 45 staff, driving performance and teamwork to exceed company standards.Monitored and enforced compliance with safety, hygiene, and service protocols to uphold brand reputation.Oversaw inventory levels and collaborated with suppliers to meet operational needs.Resolved customer concerns promptly, achieving a 80% increase in positive reviews.Analyzed and improved workflow efficiency, reducing wait times and boosting staff productivity.Coordinated and managed reservations for high-volume venues, maintaining 95% booking accuracy.Implemented streamlined booking systems, reducing errors and increasing efficiency.Liaised with customers to personalize experiences, fostering repeat bookings and loyalty.Monitored booking trends to forecast demand and optimize seating capacity. Show less

  • Front of House Manager

    Dec 2023 - now

  • Maitre D' ( pre opening )

    Nov 2022 - Dec 2023