Shehryar Aman

Experience

• 

  Mobilink

  Dec 2004 - Nov 2005

  Team Leader Customer Services (Franchise Office)

  • Managed and analyzed performance of 4 Customer Service Representatives in the franchise• Coordinated and shared performance and financial data of franchise with higher management to ensure consistent quality of service• Resolved customer queries of 100+ walk-in customers every day

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  Mobilink

  Dec 2006 - May 2011

  • Developed and conducted comprehensive training and development programs tailored to both organizational and individual needs, encompassing soft skills, motivation, sales techniques, and overall personality development.• Collaborated with external vendors to procure technical skills training programs aligned with the specific requirements of individual business units.• Participated in the evaluation and monitoring of training program success, ensuring that training objectives were met and following up on any necessary adjustments.• Enhanced communication standards within the HR team and across the organization, fostering transparency and collaboration.• Initiated team building activities to cultivate a strong sense of camaraderie and cohesion within the HR team, fostering a positive work environment.• Leveraged team meetings to enhance performance and cohesion, facilitating open communication and constructive feedback among team members.• Coordinated various training and development activities based on assessed training needs and organizational requirements.• Managed the development and maintenance of the company's training programs and materials, ensuring they remain relevant and effective.• Produced new learning materials and manuals aligned with planned training activities and objectives, driving the delivery of training programs in accordance with the training calendar.• Prepared and rolled out the training calendar based on programs identified through the training needs assessment process, ensuring alignment with organizational goals.• Contributed to creating a learning environment within the HR department, fostering a knowledge-based workgroup focused on continuous improvement and development. Show less

  • Specialist Organization Development, Human Resources

    Apr 2008 - May 2011

  • Contact Center Analyst

    Dec 2006 - Mar 2008
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  National Foods Ltd. Pakistan

  May 2011 - Mar 2012

  Manager Training and Development, Human Resources

  • Facilitated strategic planning meetings at various organizational levels to assess the scope and impact of organizational change drivers.• Prepared reports and correspondence to keep management informed about training, development, and performance-related matters.• Addressed queries from Department Heads regarding employee performance and training, providing timely and effective responses.• Provided frontline managers with training on HR functions as needed, ensuring they have the necessary skills to manage HR-related tasks.• Conducted training needs analysis exercises and employee engagement surveys annually to identify training gaps and areas for improvement.• Designed, developed, and facilitated training programs focused on soft skills, motivation, sales techniques, and overall personality development, catering to both organizational and individual needs.• Negotiated with external vendors to procure technical skills training programs tailored to the requirements of individual business units.• Participated in the evaluation and monitoring of training program success, ensuring alignment with training objectives and organizational goals.• Oversaw the development and maintenance of the company's training programs and materials, ensuring they remain current and effective.• Produced new learning materials and manuals aligned with planned training activities and objectives, driving the delivery of training programs in accordance with the training calendar.• Prepared and rolled out the training calendar based on programs identified through the training needs assessment process, ensuring alignment with organizational priorities and objectives Show less

• 

  Engro Corp

  Mar 2012 - May 2013

  Asst. Manager Training & Organizational Development, Human Resources

  • Provided hands-on development support to line organization teams, equipping them with effective implementation tools and driving performance improvement projects.• Led and supported organizations in performance assessments, gap analysis, and continuous improvement efforts, fostering a culture of ongoing development and excellence.• Supported corporate training and development initiatives sponsored by the Performance Management team, ensuring alignment with organizational objectives.• Coordinated with key stakeholders, principal vendors, and external organizations to design and deliver technical training programs tailored to business needs.• Proactively facilitated the implementation of performance management practices within business areas, offering guidance to managers on talent management strategies and best practices.• Assisted colleagues in corporate recruitment and compensation and benefits functions, ensuring the delivery of services tailored to specific business needs.• Provided frontline managers with training on HR functionalities as needed, empowering them to effectively manage HR-related tasks.• Designed, developed, and facilitated training programs focused on soft skills, motivation, sales techniques, and overall personality development, addressing both organizational and individual needs.• Negotiated with external vendors to procure technical skills training programs tailored to the requirements of individual business units.• Ensured that all training programs resulted in measurable business improvement, implementing robust testing and evaluation procedures to gauge training impact.• Oversaw the development and maintenance of the company's training programs and materials, ensuring alignment with training objectives and organizational goals. Show less

• 

  Ufone

  May 2013 - Jul 2016

  • Spearheaded the development and implementation of comprehensive recruitment policies and frameworks, ensuring alignment with organizational goals and legal requirements.• Innovated new sourcing and acquisition channels to enhance the talent pipeline, leveraging emerging technologies and methodologies.• Successfully integrated the LinkedIn Recruiter platform into talent acquisition strategies, optimizing candidate sourcing and pipelining efforts.• Monitored and maintained internal and external equity in compensation and benefits structures, ensuring fairness and competitiveness in the market.• Executed the implementation of an online Recruitment module named Career Management System, streamlining and enhancing the recruitment process.• Cultivated and maintained relationships with stakeholders and customers to facilitate effective headcount planning and utilization, ensuring optimal resource allocation.• Collaborated closely with the Marketing team to bolster Ufone's employer brand presence on social media platforms, enhancing visibility and attractiveness to potential candidates. Show less • Led cross-functional teams in implementing the European Foundation for Quality Management Model within the HR department, aligning practices with group standards.• Designed and executed organizational development solutions to bolster the company's adaptability to evolving business changes and enhance organizational capacity.• Took charge of various HR matters, including performance assessments, gap analysis, and continuous improvement initiatives aimed at employee development, retention, and succession planning.• Provided guidance to managers on talent management practices, including objective setting, competency utilization, development planning, and coaching.• Contributed to corporate HR initiatives such as system development and the introduction of new HR tools, services, or benefits, ensuring alignment with organizational objectives.• Supported the development and implementation of HR and corporate policies/processes by conducting research, facilitating buy-in, and communicating changes to staff and management.• Executed the Group HR talent management strategy across business units, providing ongoing support and guidance while ensuring alignment with business objectives.• Evaluated talent development metrics and conducted awareness sessions to promote talent development initiatives.• Collaborated with the Talent Management department to ensure all employees have Individual Development Plans (IDPs), fostering a culture of continuous learning and growth.• Conducted training needs analysis, performance management exercises, and employee engagement surveys to inform annual planning and drive improvements in people-related objectives and KPIs.• Oversaw the development of the training team, established training strategy and budgets, and engaged with senior management to align training initiatives with organizational goals and priorities. Show less

  • Manager Staffing

    Apr 2015 - Jul 2016

  • Manager Organizational Development, Human Resources

    May 2013 - Apr 2015
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  Bestway Cement Limited

  Aug 2016 - May 2017

  Senior Manager Organization Development and Talent

  • Spearheaded the development and rollout of a Competency-based Performance Management System, Succession Planning, Business Critical Positions identification, Employee-specific development plans, and Talent Management initiatives, aligning human capital strategies with organizational goals.• Cultivated internal expertise to execute Role Clarification and Job Evaluation exercises for all managerial positions, ensuring clarity and alignment in organizational roles and responsibilities.• Engineered and launched competency-based training and development interventions tailored to individual employee needs, empowering over 3,500 employees with targeted skill enhancement opportunities.• Orchestrated the design and automation of internal HR processes, seamlessly integrating them with Management Information Systems (MIS) for enhanced efficiency and data-driven decision-making capabilities. Show less

• 

  Engro Corp

  Jun 2017 - Nov 2018

  Learning & Org. Development Advisor

  • Evaluated cutting-edge tools for assessing candidates' cognitive abilities, enhancing the recruitment process's effectiveness and objectivity.• Spearheaded the implementation of "Cognify," a game-based assessment tool, revolutionizing the recruitment process and enhancing candidate evaluation.• Successfully deployed the LinkedIn Recruiter platform to streamline talent acquisition efforts and proactively build talent pipelines, ensuring access to top-tier candidates.• Conducted comprehensive assessments of various applicant tracking systems, both domestic and international, to optimize recruitment processes and improve candidate experiences.• Led the overhaul of the performance appraisal process to align with the organization's new leadership model, fostering a culture of continuous feedback and development.• Designed a competency-based training calendar tailored to the organization's Leadership Development Model (LDM), ensuring alignment with strategic objectives and individual development needs.• Collaborated with the McKinsey team to analyze data, design, and implement a new Leadership Development Model (LDM) and talent assessment framework, driving organizational effectiveness and talent development.• Evaluated tools for 360-degree feedback and assessment, as well as employee engagement, to enhance performance management and employee development initiatives, fostering a culture of continuous improvement and engagement. Show less

• 

  TS Builders PVT Ltd

  Nov 2018 - Feb 2021

  General Manager HR

  • Devised HR strategies meticulously aligned with overarching business objectives, driving synergy between human capital initiatives and organizational success.• Developed and executed HR initiatives that effectively communicated and supported the company's strategic vision, fostering alignment and engagement across all levels of the organization.• Championed company-wide change management initiatives, guiding teams through transitions with a focus on resilience and adaptability.• Acted as a trusted strategic advisor to senior management, providing insights and guidance on key organizational and management issues to inform decision-making and drive sustainable growth.• Collaborated with senior leadership to establish robust management succession plans aligned with the company's long-term strategy and objectives.• Formulated comprehensive talent acquisition and retention strategies to address human capital needs and support strategic goals effectively.• Designed and implemented competitive and cost-effective compensation and benefits plans, ensuring alignment with industry standards and organizational objectives.• Provided mentorship and guidance to the training department staff, facilitating the development and implementation of holistic learning and development plans focused on managerial, leadership, technical, sustainability, and occupational health and safety skills.• Developed and implemented performance management systems to effectively plan, appraise, and enhance individual and team performance.• Represented the organization at external events and seminars, contributing expertise in workplace innovations, future of work, and sustainability, enhancing the company's reputation as a thought leader in these areas.• Supported top management in fostering a lean and agile organizational culture, facilitating cultural transformation necessary for successful digitalization initiatives and future-proofing the organization. Show less

• 

  K-Electric

  Feb 2021 - now

  • Strategically crafted and executed talent initiatives, aligning closely with organizational objectives to drive long-term success.• Leveraged data-driven insights to refine and optimize talent strategies, ensuring maximum impact and effectiveness.• Spearheaded the identification of mission-critical roles, meticulously assessing their significance to organizational performance and strategic direction.• Pioneered talent identification processes, cultivating a pipeline of high-potential individuals poised for future leadership roles.• Engineered innovative development programs to bolster skills and capabilities among key personnel, fostering a culture of continuous growth and adaptability.• Established a performance management framework intricately linked to strategic imperatives, fostering accountability and driving organizational excellence.• Orchestrated comprehensive employee engagement initiatives, translating insights into actionable strategies to enhance workplace satisfaction and productivity.• Collaborated cross-functionally to translate feedback into tangible action plans, driving meaningful change and continuous improvement.• Ensured seamless communication of HR initiatives, fostering transparency and alignment across all levels of the organization.• Strategically positioned the employer brand to attract top talent, leveraging social media channels to showcase our unique culture and value proposition. Show less • Managed an annual training budget of PKR 92 million, strategically allocating resources for diverse training and development initiatives benefiting over 8,000 employees at various organizational levels.• Orchestrated the planning and execution of the Executive Leadership Development Journey, empowering senior management with essential skills and competencies to drive organizational success.• Elevated employee satisfaction in key areas such as Performance Management and Career Growth, implementing targeted interventions to enhance employee experience and engagement.• Spearheaded the overhaul of the Performance Management Framework on Success Factors, seamlessly integrating it with Learning Management Systems (LMS) and Succession Management Modules for enhanced efficiency and effectiveness.• Streamlined and automated the calibration process for mid-level management and above, optimizing performance evaluation and feedback mechanisms.• Developed and executed a comprehensive change management communication plan, fostering organizational buy-in and awareness of Performance Management Framework enhancements.• Led Talent Management initiatives to identify and nurture top talent, fortifying the talent pipeline for future leadership roles and organizational resilience.• Oversaw and mentored participants in the Emerging Talent Program (40), Finance Training Program (40), and Aspiring Talent Program (60), nurturing the growth and development of young talent within the organization Show less

  • General Manager Learning & Organizational Development

    Sept 2022 - now

  • Deputy General Manager Learning & Development

    Feb 2021 - Aug 2022